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Safford Kia Manassas

Manassas, VA

4.7
1,718 Reviews
The team at Safford Kia Manassas would like to welcome you to our dealership in Manassas, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Manassas, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Manassas count on the high-quality vehicles and services found at Safford Kia Manassas, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,718 reviews

February 22, 2024

Everyone wad super kind and polite. Everyone I dealt with was attentive. Car runs great. They cleaned it really well. (What glass cleaner do you use?) 😁 The only problem was the time More

by BikerMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Mar 01, 2024 -

Safford Kia Manassas responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

Customer service was great! They were able to get my car in straight away. The service manager was nice and made sure that I was kept up to date of the work. More

by ESTRAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Feb 26, 2024 -

Safford Kia Manassas responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Team at Safford Brown Kia Manassas

February 21, 2024

Went for a 2nd opinion, and was glad we did. The team was very knowledgeable and provided excellent service and staff. They are now are go-to service team for our family. More

by kprice8451
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
None
Feb 26, 2024 -

Safford Kia Manassas responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

February 21, 2024

Great service staff! Explained everything, and let me know what parts needed to be ordered and when they would arrive. More

by W_BLAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael
Feb 26, 2024 -

Safford Kia Manassas responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Team at Safford Brown Kia Manassas

February 20, 2024

Vehicle was ready on time and even cleaned inside and out, thanks for the great service. More

by Michael Herman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Feb 23, 2024 -

Safford Kia Manassas responded

We cannot thank you enough for this glowing review of our service center, Michael! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

February 20, 2024

Ultimately isolated the electrical problem with my vehicle and fixed it at no charge. Total time to fix what ultimately was diagnosed as a battery problem took 5 days due to short staffing in mechanic More

by THESTEENFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Feb 26, 2024 -

Safford Kia Manassas responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered due to our short staff. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 20, 2024

Really great experience with the salesman's. John Sasso is the guy! Regular guy, no intense high pressure sales tactics. Great to work with. More

by eastwill110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
Feb 23, 2024 -

Safford Kia Manassas responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Safford Brown Kia Manassas. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 20, 2024

Diligent at supporting customer with their issues, problems, and providing recommendations in resolving the probles at hand. More

by MORALES.ROBERT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Safford Kia Manassas responded

Thank you for putting your trust in Safford Brown Kia Manassas, Robert! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas

February 18, 2024

Good service and great staff. Our agent is really great! I am so happy with them! More

by AIKIHIPOLITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bolden, Keith Dennis, Daniel Vasquez, Jan-Michael Hightower, Timothy Duckett
Feb 22, 2024 -

Safford Kia Manassas responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Team at Safford Brown Kia Manassas

February 18, 2024

Safford Brown is an outstanding dealership and cares for their customers. I had an issue with my car that I had purchased from another dealership, and they were beating around the bush about fixing it. For More

by Scatyeah392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden, John Sasso, Keith Dennis
Feb 22, 2024 -

Safford Kia Manassas responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Team at Safford Brown Kia Manassas

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