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Safford Kia Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.7
1,718 Reviews
The team at Safford Kia Manassas would like to welcome you to our dealership in Manassas, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Manassas, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Manassas count on the high-quality vehicles and services found at Safford Kia Manassas, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,718 reviews

January 30, 2024

Easy to schedule an appointment, clean facility, and Michelle is wonderful. I know she wants to retire but I'm glad she's still there. I never feel pressured. More

by AROKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
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Feb 02, 2024 -

Safford Kia Manassas responded

Thank you for the awesome feedback! You're right, Michelle is a wonderful member of the team and we appreciate all she does for us! We're very happy to hear that she has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas

January 30, 2024

great sales experience, could speed the process up a bit, but happy overall. thank you. More

by tom@kiblin.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Mirzad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sasso, Duval Cassell, Sopele Togba, Thomas Yawson, Mark Cerrado, Alex Stevens
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Feb 02, 2024 -

Safford Kia Manassas responded

Thank you so much for taking the time to share your feedback with us, Tom! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

January 30, 2024

It was an extremely easy process to drop off my car for some recalls and everyone was very friendly and helpful! More

by BAYLEE BOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever worked on my red Kia Forte 2011
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Feb 02, 2024 -

Safford Kia Manassas responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Baylee. Please don't hesitate to call if we can help with anything at all. Sincerely, The Team at Safford Brown Kia Manassas

January 28, 2024

Thomas was amazing. Glad I came to this dealership. The wait was long but it was a weekend so it was expected. More

by kathleenaugusto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio, Thomas Yawson
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Feb 06, 2024 -

Safford Kia Manassas responded

Thanks for your great review, Kathleen. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 28, 2024

Jonathan Woods and Michelle Bolden deserve 5 stars. Both are very friendly, helpful, professional and very nice. The long wait for my new battery installed lowered my stars to four which they have no More

by DOTTIETAYLOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bolden
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Feb 06, 2024 -

Safford Kia Manassas responded

We would like to thank you for sharing this review, Dottie. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Safford Brown Kia Manassas

January 27, 2024

I received excellent service. Michelle Bolton was so helpful and efficient in all aspects. She explained all the services that were done on my vehicle which I appreciated. I’ve More

by KCBARBER.26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
Report | Print
Jan 31, 2024 -

Safford Kia Manassas responded

It’s great to know that Michelle provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Team at Safford Brown Kia Manassas

January 27, 2024

Ismael was very professional and helpful. He kept me informed about my vehicle and answered all my questions promptly. I was very impressed. More

by ALUKER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
Report | Print
Jan 31, 2024 -

Safford Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with Ismael and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

January 26, 2024

Super professional and friendly. The waiting area had everything I needed to remote and work while waiting. Super nice staff and facility. More

by AARONELSEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bolden
Report | Print
Jan 31, 2024 -

Safford Kia Manassas responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities. Please come see us for any future needs. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas

January 26, 2024

Excellent service . employees are very nice. Coffee and snacks are appreciated 👍 especially if the wait is an hour. More

by Pineapplec0c0nut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
Report | Print
Jan 31, 2024 -

Safford Kia Manassas responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Team at Safford Brown Kia Manassas

January 25, 2024

Michelle was wonderful to work with/ Car return extra clean/ Check out was quick and simple. Look forward to bringing in the car again. More

by WROBERTS102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not applicable, Michelle Bolden
Report | Print
Jan 30, 2024 -

Safford Kia Manassas responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas

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