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Safford Kia Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.7
1,718 Reviews
The team at Safford Kia Manassas would like to welcome you to our dealership in Manassas, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Manassas, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Manassas count on the high-quality vehicles and services found at Safford Kia Manassas, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,718 reviews

January 16, 2024

Everyone at Safford Brown KIA was friendly, knowledgeable, and helpful. We just bought a 2024 Sorento, and the process was very easy. We are satisfied customers! More

by robertnk55
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Duckett
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Jan 25, 2024 -

Safford Kia Manassas responded

Robert, we sincerely thank you for going out of your way to write this review about Safford Brown Kia Manassas. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new Kia Sorento. If you have any further needs, please come back to see us. Sincerely, The Team at Safford Brown Kia Manassas

January 16, 2024

Except customer service but wait time was pretty long. However, they do offer a free car service to take you home and bring you back which I will probably use next time. More

by QUEENOFPAYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
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Jan 25, 2024 -

Safford Kia Manassas responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please feel free to utilize our transportation during your next service, and feel free to let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 14, 2024

Jonathan Woods was very good And very friendly. Is everything good with him? He provide shuttle and they pick me up when is finish. More

by CESUR3791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bolden
Report | Print
Jan 18, 2024 -

Safford Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Safford Brown Kia Manassas and our customers. It's wonderful to hear you enjoyed the shuttle service. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

January 14, 2024

Bryant and Duval and Toobah were great and the new vehicle purchase went smoothly. Highly recommend Kia Manassas. More

by naplesjay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toobah, Duval Cassell
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Jan 17, 2024 -

Safford Kia Manassas responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 14, 2024

I appreciate how every staff member was upfront and clear with me and pleasant to work with. More

by bmrubenstein
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele Togba, Thomas Yawson
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Jan 17, 2024 -

Safford Kia Manassas responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Jonathan was very helpful in discussing what will be done to my car and what that entailed. I found him quite professional and personable More

by motyrababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Safford Kia Manassas responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Safford Brown Kia Manassas team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Michelle is always super nice to deal with. Very pleasant when you call in follows up as she states More

by TAMMY2THERESCUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
Report | Print
Jan 17, 2024 -

Safford Kia Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Very good services. All the employees were nice, friendly and very helpful with answering questions. They also went out of their way to look for the type of vehicle we w More

by pbadong
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duval Cassell, Jan-Michael Hightower, Alex Stevens
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Jan 17, 2024 -

Safford Kia Manassas responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Michelle is very communicative and helpful. The dealership has a nice, clean waiting area with WiFi and paid for a Lyft to take me home when additional work was required. More

by BEN.SMITH213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bolden
Report | Print
Jan 17, 2024 -

Safford Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Ben. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

January 12, 2024

Good costumer service over all. Promise time was three hours but they took more than seven hours. no any update at all regarding the delay which I have to follow up every hour. I h More

by BINODXPERIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Safford Kia Manassas responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered while we worked on your vehicle. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

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