Safford Kia of Fredericksburg

I called the dealership concerning my Kia that was having emergency issues they were able to get me in the next morning for diagnostics. I arrived earlier than my schedule appointment, just in case they coul emergency issues they were able to get me in the next morning for diagnostics. I arrived earlier than my schedule appointment, just in case they could fit me in earlier, which they were able to to do. within a hour or so, they came back with answers to my problems. More

Excellent advice and customer service! Mr Lee very friendly And with a can do attitude and show concern in customer request and questions about the Kia vehicles. Mr Lee very friendly And with a can do attitude and show concern in customer request and questions about the Kia vehicles. More

Easy to schedule a service and very fast service Very nice and clean waiting area Very nice and clean waiting area More

Thank you for helping us purchase a 2023 Kia Sportage Plug-In Hybrid (PHEV) at a fair price! This car was impossible to find anywhere, but Safford came through for us, and the car is awesome! Everyone a Plug-In Hybrid (PHEV) at a fair price! This car was impossible to find anywhere, but Safford came through for us, and the car is awesome! Everyone at Safford was incredibly helpful and knowledgeable, and unlike most dealers today, Safford didn't charge outrageous markups or include hidden fees. In particular, I wan to thank Rachel for answering all my questions and letting me know as soon as the Sportage PHEV became available. I also want to thank Brian for taking such good care of us, explaining all the features of the car, and selling the car without any games or hidden fees. More

I had a great experience with Rebecca Graves on the purchase. I just had my first service done and it went well. They are professional and friendly. Safford has been fantastic. purchase. I just had my first service done and it went well. They are professional and friendly. Safford has been fantastic. More

They said what they would do and they did it! The most hassle free car buying experience I’ve ever had, and I’ve purchased many new cars! The most hassle free car buying experience I’ve ever had, and I’ve purchased many new cars! More

Great customer service and quality work. Kept me informed the entire time. Made sure I was okay with all services provided Kept me informed the entire time. Made sure I was okay with all services provided More

Best car buying experience I’ve ever had. Professional, friendly sales staff. Left the dealership happy. Professional, friendly sales staff. Left the dealership happy. More

Twice I was not in their system: When I called for service after having vehicle looked @ w/o an appt & needing to come back for service/diagnostic; & when I showed up for scheduled service even though service after having vehicle looked @ w/o an appt & needing to come back for service/diagnostic; & when I showed up for scheduled service even though I received two texts & a personal phone call of service reminder. Even though they were short staffed due to staff out w/ flu & knowing I would have to wait probably all afternoon based on service needed, they took care of servicing my vehicle within 3 hrs. Showed me pictures of what they found, & was covered under warranty which I was very happy about. Waiting room areas are nice. Staff assisted with whatever needs were. I'll be back when service needed again. More

It was a Saturday the football games was on, so I’ll watch the football games while my car was being serviced and before I knew it, it was done watch the football games while my car was being serviced and before I knew it, it was done More