Safford Kia of Fredericksburg
Fredericksburg, VA
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Rental Gone Wild On a Monday, I turned in my leased Honda CRV. The next day I needed a car for a quick trip to the beach with my kids, so I rented a KIA Soul from my l On a Monday, I turned in my leased Honda CRV. The next day I needed a car for a quick trip to the beach with my kids, so I rented a KIA Soul from my local car rental company. I really liked driving the rental and since I was in the market for a car, I checked out pre-certified KIAs while I was on vacation. A pre-certified KIA was right in my price range and I found one I really liked. So on the way home from our trip, I stopped at Stafford KIA in Fredericksburg to "check it out". It also happened that I could just drop my rental off .2 miles away from the dealer. My overall experience with the dealer was pleasant. I'm a single mom and I was worried I would be an easy target to be taken advantage of. I felt Adam was trustworthy and honest in dealing with me. He also helped keep my kids entertained during the process, which was very appreciated. Being in the situation I am in, and learning more about owning a pre-certified vehicles from KIA, I feel confident in their standards in standing by their product and warranty. I'm thankful for Adam, & co, for making my first, offical car-buying experience pleasant. More
Loving my new ride!!! First off, I've had my share of dealership experiences and never enjoyed one. My wife and I were in the market for an SUV due to the birth of our seco First off, I've had my share of dealership experiences and never enjoyed one. My wife and I were in the market for an SUV due to the birth of our second child. Neville (our salesman) recommended the Sorento which we absolutely love. We got everything we were looking for in a family vehicle and the customer service Neville provided was outstanding. Really enjoyed my experience and will be paying Safford another visit. Got my eye on a fully loaded Optima lol More
Amazing customer service I just had to leave a review for the customer service I received in this dealership. Everyone was friendly from the moment I walked through the door b I just had to leave a review for the customer service I received in this dealership. Everyone was friendly from the moment I walked through the door but most important Neville, who helped me, provided phenomenal service. He is so personable and is very knowledgable about the vehicles that he is selling. Such a plus because I always have so many questions! Thank you Safford and thank you Neville! I will be coming back. More
Awesome Experience Thankful for the Kniwledge and personable experience with the Kia staff. I really appreciate their honesty as well. I made a bad decision on a former Thankful for the Kniwledge and personable experience with the Kia staff. I really appreciate their honesty as well. I made a bad decision on a former purchase and found out that the vehicle I purchased elsewhere was not as safe and sound as I thought it was. Thank you for turning a bad decision into a lesson learned. Love my new vehicle More
Excellent Experience Neville provided outstanding customer service. The engine had went out in my previous vehicle and I was in need of a good used car. Neville showed m Neville provided outstanding customer service. The engine had went out in my previous vehicle and I was in need of a good used car. Neville showed me a couple of vehicles in my price range and once I selected a vehicle, he worked with the finance team (which was amazing) to seal the deal. Throughout the entire process, Neville respected the information I was providing to make my decision. Not once did I feel pressured. Neville treated me as if I was family and provided me with VIP treatement. He is the "go to" saleman at Kia!!!! More
A lIfe changing experience that was outstanding We are writing this review to notify others of the spectacular service offered by Neville Ferguson. It is our great hope others will be able to have t We are writing this review to notify others of the spectacular service offered by Neville Ferguson. It is our great hope others will be able to have the same experience we were afforded. Eric & Sherry-Ann More
Love Stafford Kia!! My personal experience as been amazing! Neville has been and will Always be my salesman to go to buy a car! The whole dealership is amazing and profe My personal experience as been amazing! Neville has been and will Always be my salesman to go to buy a car! The whole dealership is amazing and professional! I just love how they treat me and I won't ever go anywhere else! More
Stafford Kia worked with us for we were looking for. Jestin Roederer was wonderful and extremely helpful when we came in looking for a car after ours had been totaled in an accident. He listened to what Jestin Roederer was wonderful and extremely helpful when we came in looking for a car after ours had been totaled in an accident. He listened to what we wanted and took us straight to the car we ended up buying. He demonstrated knowledge of the vehicle and the process. I highly recommend both him and the entire Safford Kia staff. More
AWESOME and EXPERIENCED Salesman (Neville Ferguson) I normally don't write reviews, but I must after experiencing such great service from Neville, at Safford Kia. His years of experience showed when N I normally don't write reviews, but I must after experiencing such great service from Neville, at Safford Kia. His years of experience showed when Neville struck up a conversation with my wife and I. His first concern was not the amount of money that he could get out of us, but what vehicle best suited our daily needs. Neville asked the right questions even interjecting his own personal experience, helping us secure a vehicle that was within our budget. He showed us the various options, stating all the pros and cons with each individual model we were interested in. Neville is a trustworthy veteran of the USMC, whose primary concern is taking care of his customers. What an awesome experience not feeling scammed on a new car purchase! Ian F. More
AMAZING RON WILLIAMSON IS AWESOME! I love my car and I love how helpful everyone there was! Thank you guys so much. Put me and my daughter in a much safer car RON WILLIAMSON IS AWESOME! I love my car and I love how helpful everyone there was! Thank you guys so much. Put me and my daughter in a much safer car! More