
Safford Kia of Fredericksburg
Fredericksburg, VA
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Good luck getting answers after you purchased your vehicle. I would strongly recommend financing instead of paying entirely for your vehicle at once. They wont return calls, emails, etc. GOOD LUCK GETTING A P I would strongly recommend financing instead of paying entirely for your vehicle at once. They wont return calls, emails, etc. GOOD LUCK GETTING A PHONE CALL BACK, EVERYONE'S VOICEMAIL IS FULL- finance manager specifically. Kind of feel like since they got my 20,000 check, they frankly do not care since they got my money. Poor Business. Love my car, really wish i got it somewhere else. Carl Johnson though was very helpful, but otherwise, I am incredibly disappointed with the behavior of some of the associates. More
I highly recommend Safford Kia. The customer service was very friendly. Aaron Moore was very professional knowledgable when showing me the Kia optima. I was very pleased that I didn' The customer service was very friendly. Aaron Moore was very professional knowledgable when showing me the Kia optima. I was very pleased that I didn't feel pressured and it was overall very fun experience!! More
Bought my first car here! Amazing experience. Worked with me, great service. Dealer Neville Ferguson is an amazing car seller! I would recommend him to all. If your looking fo Amazing experience. Worked with me, great service. Dealer Neville Ferguson is an amazing car seller! I would recommend him to all. If your looking for a great car he's your Guy! More
Excellent experience 2nd time around!!! This is the second vehicle I have purchased from this dealership with Neville Ferguson. My first purchase was stress free and seamless. Neville a was This is the second vehicle I have purchased from this dealership with Neville Ferguson. My first purchase was stress free and seamless. Neville a was extremely patient in answering all of my questions and handling any concerns I had. So of course when I was in the market to look for another vehicle, there was no question where to go. Any time I hear anyone looking to purchase a vehicle, I hand them Neville's business card. The entire staff at Safford Kia are great and they have a loyal customer in me. More
Excellent experience Sanford Kia provides for very positive car buying experience. I always feel like I am learning something by doing business with the Kia folks. Adam Ma Sanford Kia provides for very positive car buying experience. I always feel like I am learning something by doing business with the Kia folks. Adam Marlowe was particularly helpful to me. He displays a depth of knowledge on his subject a well as a relaxed manner which inspires confidence. More
Positive experience in total This is the second vehicle we have purchased at Kia of Fredericksburg, the first under the previous owner, and now the 2015 Kia Soul under the Safford This is the second vehicle we have purchased at Kia of Fredericksburg, the first under the previous owner, and now the 2015 Kia Soul under the Safford name. Our first Kia was a 2011 Sorrento purchased in October of 2010 and was a real pleasure to drive and own as we were spending a lot more time on the road then we are now. Since our first purchase my wife has admired the Soul and we are now able to get her one, and she loves it. We started working with Tony long as he has helped my brother in law and sister in law with the purchase of many vehicle over the years. He turned us over to Adam Marlowe to find the right program vehicle for my wife and he was very informative and attentive to all of our questions. We had started early in the evening after work and Adam stayed right there with us once we had moved from yes, this is the one we want, all the way through until all the paperwork was done late that night. The next day after we took the Soul home we noticed one headlight had been broken internally and was not visible until the car was out in the daylight. We called Tony and Adam and they said No Problem, bring it back and we will replace it. Since that time the headlight has been replaced and we have found no other problems with the Soul. Due to our experience we will probably be back for a program Sedona when our current daily driver is worn out. I would also like to praise Mr. Lamar Perry for his efforts in getting all the paperwork processed after we had made our decision on a vehicle. Mr. Perry was also there late into the night making sure all the papers were explained and signed correctly so we could drive the Soul home that night. All in all, I believe this was one of the most pleasant car buying experiences I have ever had, and I have purchased more than a few over time. Thank you all for your professionalism and service that evening and after. More
Very professional and pleasant It was one of the very few times I actually enjoyed the car buying experience. I felt the people were appreciative of my time, my willingness to buy a It was one of the very few times I actually enjoyed the car buying experience. I felt the people were appreciative of my time, my willingness to buy a vehicle from them, and their consideration of my needs and wants. More
Greatful I am so greatful for all that Adam and his co-workers did to help get me into my car! I honestly didn't think I would be able to Keane in a new (to me I am so greatful for all that Adam and his co-workers did to help get me into my car! I honestly didn't think I would be able to Keane in a new (to me) car. More
Quick and easy buying experience The entire sales experience was very easy and we were amazed at how simple it was to get through the entire process. The staff we worked with were mos The entire sales experience was very easy and we were amazed at how simple it was to get through the entire process. The staff we worked with were most helpful and professional. Our sales person Adam Marlowe made every effort to answer questions and was most helpful from start to finish. I love my Kia, and would highly recommend this dealership. More
Kia is awesome! I love purchasing my vehicles from Kia. The people that work there are always so nice and really help you get the vehicle that you want. I loved my So I love purchasing my vehicles from Kia. The people that work there are always so nice and really help you get the vehicle that you want. I loved my Soul and the friendliness of the employees at Kia so much that when my Soul was recently totaled in a car accident I went back to them and bought a new one. I am also recommending them to others that are looking for a new vehicle. More