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Safford Subaru Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.7
987 Reviews
The team at Safford Brown Subaru Manassas would like to welcome you to our dealership in Manassas, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Subaru vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Manassas, you can always count on the professional technicians in our Subaru service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Manassas count on the high-quality vehicles and services found at Safford Brown Subaru Manassas, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9018 Liberia Ave

Manassas, VA

20110

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Showing 987 reviews

December 03, 2025

Great service, professional personnel, wait not long. Wishiñg everyone a very Merry Christmas! Thank you. More

by monalisa543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Safford Subaru Manassas responded

Thanks for sharing about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!

December 03, 2025

Service was good. I thought it was outrageous that you would recommend a front end alignment on a brand new car. I am disappointed in your dealership to suggest this o More

by JOSIEBAXTER
Recommend Dealer
Yes
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Dec 03, 2025 -

Safford Subaru Manassas responded

Thank you for bringing this to our attention, Josie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 02, 2025

Very reliable, honest, and friendly service. Always great work, performed in a timely manner. Trustworthy. More

by davmaddn
Recommend Dealer
Yes
Employees Worked With
Think it was Eddie
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Dec 02, 2025 -

Safford Subaru Manassas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2025

Meredith gave excellent advice and scheduled me exactly when I needed to come in. She greeted me by name at the door and arranged for all of the service I needed. More

by GREGBROADDUS
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
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Dec 01, 2025 -

Safford Subaru Manassas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.

December 01, 2025

I was the cabin filter needed to be replaced, it was clean. I changed it my self. I also changed the engine filter, which most likely did not need changing. Honesty works wonders to keep your customers. More

by VICNOWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Safford Subaru Manassas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 01, 2025

Thanks so much for taking care of my car. The representative was very informative. Thanks again. More

by peggyriek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2025 -

Safford Subaru Manassas responded

Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 01, 2025

I can't say enough about the Team there, I Purchased a CPO Outback from them, and i live in another state, they took Super good are of me and gave me a Deal I was not expecting. Great Communication throug More

by Wulfaz70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Obenwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmir Quiroga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ramadan
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Dec 01, 2025 -

Safford Subaru Manassas responded

Here at Safford Brown Subaru Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 01, 2025

The people at the front counter are great but the actual service people that work on the vehicles seem like they know what they’re doing. Had to bring my car back four times and it was a headache! More

by solmonterzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meredith Eden
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Dec 04, 2025 -

Safford Subaru Manassas responded

We appreciate your business and apologize for any inconvenience we may have caused. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 30, 2025

Good customer service, informative about the needs and care of my car Reasonable waiting time for service needed it More

by almafuentes89
Recommend Dealer
Yes
Employees Worked With
Grayson Grouge
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Dec 01, 2025 -

Safford Subaru Manassas responded

Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 30, 2025

Up front and reasonable on repairs needed and pending issues. Good advice in needed repairs, and addressing future problems. More

by WILLPOWERPT
Recommend Dealer
Yes
Employees Worked With
Eddie
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Nov 30, 2025 -

Safford Subaru Manassas responded

Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!

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