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Safford Volkswagen of Fredericksburg

Fredericksburg, VA

3.7
368 Reviews
The team at Safford Volkswagen of Fredericksburg would like to welcome you to our dealership in Fredericksburg, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Fredericksburg, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Fredericksburg count on the high-quality vehicles and services found at Safford Volkswagen of Fredericksburg, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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10643 Patriot Hwy

Fredericksburg, VA

22408

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Showing 368 reviews

August 29, 2018

Appointments What is the purpose of making an appointment for 7:45 and getting to the appointment 15 minutes early, only to see your vehicle get pulled into the se More

by Playerofpianos59
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam
August 13, 2018

2018 Atlas SE, V6, 4Motion, Reflex Silver We contacted Brandon Hulsey-Ames via phone looking for a specific car that we could not find at any dealers closer to us. We live in Leonardtown MD o More

by First VW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hulsey-Ames, Misha Andrews Finance Manager
January 26, 2018

First impressions My experience with this dealership has by far surpassed any other encounters with others. I was apprehensive at first by changing my brand of vehicle, More

by Justagurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kickuth
Jan 26, 2018 -

Safford Volkswagen of Fredericksburg responded

Dear Justagurl, It's terrific to hear that your experience at Volkswagen of Fredericksburg set you at ease and that you found our team to be welcoming and helpful. Plus, it sounds like Sales Consultant Brian Kickuth effectively demonstrated our Fast Fair Simple sales process, which takes the stress and guesswork out of car buying. We are thrilled you are looking forward to a long relationship here. We look forward to seeing you again when you're ready for service or have a question or just want to stop by to say hello! Enjoy your new car!

January 16, 2018

Excellent service I was very pleased with the personal attention provided by Asst Service Manager Tony. He was courteous, very knowledgeable concerning the service I ne More

by RJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiCino
Jan 16, 2018 -

Safford Volkswagen of Fredericksburg responded

Dear RJA, Thank you for the great review. It's good to hear Assistant Service Manager Tony DiCino provided the personal, professional experience we want for everyone who visits the Mazda of Fredericksburg Service Department and that he had the answers you needed. We look forward to seeing you on your next visit.

January 13, 2018

Above and Beyond customers service I recently came to VW of Fredericksburg to buy the new Tiguan. Brian was knowledgeable, friendly, and most important honest. He walked me through ever More

by Martin81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kickuth
Jan 15, 2018 -

Safford Volkswagen of Fredericksburg responded

Dear Martin81, Thank you for the high praise of Sales Consultant Brian Kickuth. Being knowledgeable and honest are important traits. In fact, two prongs of our mission statement are to deliver excellent service and operate with absolute integrity. We enjoy going the extra mile - literally - to provide great service to our guests. Thank you for recommending Brian and for taking the time to leave your review. We appreciate both.

January 10, 2018

Volkswagen Atlas Very friendly and helpful staff. Willing to work with my family to get us in the vehicle we wanted. Would certainly use this dealership again. More

by Jhetrick83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Tippey, Ken Thatch
Jan 11, 2018 -

Safford Volkswagen of Fredericksburg responded

Dear Jhetrick83, Our Fast Fair Simple Guaranteed sales process is designed to put the focus where it belongs - on helping you find the vehicle that is perfect for you and your needs. We're pleased Sales Consultant Ken Thatch and Sales Manager Rich Tippey provided you friendly help that enabled you to get behind the wheel of a Volkswagen Atlas. Enjoy your new vehicle and thank you for the recommendation. We look forward to seeing you again.

December 19, 2017

Great service I was worked in due to a scheduling issue. Great customer service. Thanks happy holidays. The staff was very helpful. Very accommodating under time cr More

by Bek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Baxter, Aaron Burleson
Dec 19, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Bek, We're pleased the Service Team at Volkswagen of Fredericksburg was able to assist you, especially in your time crunch. We seek to deliver excellent service for our guests and their vehicles. Thank you for the praise of our team, including Service Advisor Allen Baxter.

December 06, 2017

Good customer service I bought Mazda CX5 from them and I had wonderful customer service. I will definitely go back again if I needed a new Car. they also offered me a full More

by Amarchoe janney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Rob Lundberg
Dec 06, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Ms. Janney, Thank you for the great rating of Sales Consultant Rob Lundberg and the team at Mazda of Fredericksburg. It's great to hear you received wonderful customer service and will be back when you're in the market for another car. In the meantime, whenever your CX-5 is ready for service, our technicians are ready to help.

November 21, 2017

Great people, terrific customer service. I wanted to purchase a vehicle from this dealership but could not find the vehicle I wanted. After putting a substantial down payment and getting fina More

by Kjlump
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Tippey, Ken Thatch, Michael Somuah
Nov 21, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Kjlump, Thank you for the high praise of Sales Consultant Ken Thatch, Sales Manager Rich Tippey and Finance Director Michael Somuah. We're sorry we were unable to find the car you sought. We seek to provide excellent service to our guests and are pleased you had a great experience with our team.

November 19, 2017

Helpful I purchase a Chrysler town and country from this company and received the free oil changes and inspections. I have had some issues in the past but he More

by Johnson
Recommend Dealer
No
Employees Worked With
Rich Tippey, Shawn Kloppman
Dec 15, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Mr. and Mrs. Johnson, Thank you for providing us the opportunity to address your concerns.

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