Safford Volkswagen of Fredericksburg

New Car Purchase No pressure sales. Courteous sales staff. Careful, complete answers to questions. Defined options when looking for desired features. Flexible in pr No pressure sales. Courteous sales staff. Careful, complete answers to questions. Defined options when looking for desired features. Flexible in process of closing and finance scheduling. More

Great customer service Our salesman Rob was the nicest salesman we have ever had while buying a car. My wife has serious health issues requiring some additional equipment to Our salesman Rob was the nicest salesman we have ever had while buying a car. My wife has serious health issues requiring some additional equipment to keep her safe and without being pushy, Rob empathetically made recommendations that we appreciated. He was a true gentleman and very professional yet personal at the same time, something rare in a salesman. I would go back to this dealership just because of him. On a negative note, the Finance guy was horrible and even after being asked to not argue about my decline of the additional insurances, actually made jokes after at our expense because he was upset we didn’t take on them. This guy needs retraining. More

Going the extra mile ...Something our Dealer, Salesman and the rest of their team did for us to make our deal happen. Not only did our dealer wrangle a swap with anoth ...Something our Dealer, Salesman and the rest of their team did for us to make our deal happen. Not only did our dealer wrangle a swap with another dealer for the car we wanted but the closest car matching our needs was 150 miles away. Our salesman made the long trip to bring it home to us. The whole crew was very accommodating and informative at every step of the deal. Gave us a real sense of being well taken care of. All in all, a really fine experience. More

Best experience buying a car in my 33 years of buying. Bought a car yesterday from this dealership. It was the most painless car buying experience I've had in all my years of buying cars and believe me I' Bought a car yesterday from this dealership. It was the most painless car buying experience I've had in all my years of buying cars and believe me I've bought a few. No pressure and no haggle pricing. They had the best price on the vehicle in all our looking. They even held the vehicle for us since we were driving from so far. All car buying experiences should work like this. Our salesman Brian K. was great! Highly recommend him and this dealership. More

Direct & to the point Both parties recognized the deal and it was done quickly. It was a good discussion about the economics of the deal. I like the experience. Both parties recognized the deal and it was done quickly. It was a good discussion about the economics of the deal. I like the experience. More

Painless and easy Buying my VW was painless and easy from great trade in value to excellent finance department and top notch sales associate. I wasn't mobbed the minute Buying my VW was painless and easy from great trade in value to excellent finance department and top notch sales associate. I wasn't mobbed the minute I got on the lot and was able to too take my time looking at vehicles and when I needed a sales associate I was quickly accommodated. Brian K my sales person was thorough and answered all my questions about multiples vehicles and made the process very painless and easy. Finance was also painless and easy as Steve was cut and dry and made the process as fast ands easy as possible. The best part was after the purchase I left a few items in my old vehicle and after a few days later two other associates went out of their way to recover the items for me (Thanks Starling and Rich). Five stars and highly recommended for a painless easy car purchase. More

Excellent customer service I had a very bad experience with the two previous Mazda dealers I've visited before I went to Mazda Of Fredricksburg. I received a very welcoming an I had a very bad experience with the two previous Mazda dealers I've visited before I went to Mazda Of Fredricksburg. I received a very welcoming and stressless experience at this dealership. It was a pleasant experience everyone was kind and very helpful. The sales person Blake was awesome and went beyond his job to help me out. And it was a pleasure to do business with the finance person Michael he was very easy to talk with. Thank you both for all your help. Be blessed. More

Not the usual car shopping experience! I usually find car shopping a rather daunting process. I like to take my time and do my homework. I am so turned off by the "I'll tell ya what I'm gon I usually find car shopping a rather daunting process. I like to take my time and do my homework. I am so turned off by the "I'll tell ya what I'm gonna do", high pressure sales reps. I must admit I was pleasantly surprised at Mazda. Blake was very personable, knowledgable and so polite. He was not high pressure but answered questions and poimted out things I otherwise wouldn't have thought of. He is the kind of sales rep that makes me want to return More

Great overall experience From Sales to Finance to service I would give this dealership an A+ Everyone listened to what I wanted and needed and were very accommodating. Tha From Sales to Finance to service I would give this dealership an A+ Everyone listened to what I wanted and needed and were very accommodating. Thanks Mark B More