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Safford Volkswagen of Fredericksburg
Fredericksburg, VA
369 Reviews
The team at Safford Volkswagen of Fredericksburg would like to welcome you to our dealership in Fredericksburg, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Fredericksburg, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Fredericksburg count on the high-quality vehicles and services found at Safford Volkswagen of Fredericksburg, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 369 reviews
April 24, 2017
Great overall experience From Sales to Finance to service I would give this dealership an A+ Everyone listened to what I wanted and needed and were very accommodating. Tha From Sales to Finance to service I would give this dealership an A+ Everyone listened to what I wanted and needed and were very accommodating. Thanks Mark B More
by mbostjanick
Employees Worked With
Pam Sanders, Rich Tippey, Ken Thatch, Sean Davis
March 03, 2017
Honest and fulfilling Everyone was very helpful, honest and fulfilling in what was promised.. We called about a 2012 Dodge Caravan and wanted to come and test drive and was Everyone was very helpful, honest and fulfilling in what was promised.. We called about a 2012 Dodge Caravan and wanted to come and test drive and was promised that they would hold it for us.. when traveling from upper MD, they didn't let someone else buy it knowing we were coming even though they didn't know for sure we would buy it.. And they all stayed after hours to finish the deal!! Thanks again!! More
by John Novak
Employees Worked With
Jesse Konstanty, Sean Davis
February 12, 2017
Best way to buy a car. This was one of the easiest car purchases I have ever done. Just like my 5 previous purchases when Bill Britt owned the dealership, there was no pres This was one of the easiest car purchases I have ever done. Just like my 5 previous purchases when Bill Britt owned the dealership, there was no pressure to buy and the vehicle prices are posted and fair. Allof there efforts were to put me in the exact vehicle I wanted at a more than fair price. I will continue to buy Mazdas because I am convinced that they are the best buy in the industry and I will continue to purchase them from Mazda of Fredericksburg aka Huber Motor Cars. More
by packerfan
Employees Worked With
H. B. Graininger, Kevin Sheldon, Stefon Lee
December 25, 2016
Great buying experience!!! Glen and Sean went above and beyond to get me the car and the best deal. My 2017 Jetta SEL is fantastic! The best car buying experience I have ever ha Glen and Sean went above and beyond to get me the car and the best deal. My 2017 Jetta SEL is fantastic! The best car buying experience I have ever had! This makes VW number two from your dealership. You have gained a loyal customer in both VW and your dealership!!! More
by Rick Kappler
Employees Worked With
Glenn Goulet, Sean Davis
December 07, 2016
Nadja was very helpful I bought a Mazda from this dealer, and had the pleasure of working with Nadja. She was able to help me get any information I needed, and took care of I bought a Mazda from this dealer, and had the pleasure of working with Nadja. She was able to help me get any information I needed, and took care of any problems I had. More
by Ralph Shifflett
Employees Worked With
Nadja Goode, Sean Davis
December 02, 2016
Bruce Desimini & Pam Sanders are the best! A couple of years ago, I bought a bright-yellow 2000 VW Bug for my daughter from a friend of mine. Needless to say, I had to bring this car to the sh A couple of years ago, I bought a bright-yellow 2000 VW Bug for my daughter from a friend of mine. Needless to say, I had to bring this car to the shop a number of times. Last night, the car broke for the last time (blown cylinder) and I just wanted to express my sincere thanks to both Bruce Desimini & Pam Sanders before I left the VW family. Whenever a repair involved more than a day, Bruce (and Pam, when Bruce wasn't available) was great in ensuring that we were provided a loaner-car until the repair was complete. I also appreciated the straight-talk that Bruce always provided me, when explaining what was wrong with my daughter's car, and what needed to be done to fix it. VW is very fortunate to have such dedicated individuals as Pam & Bruce! I was sad to see that Bruce had recently been re-assigned to the Mazda-side of this dealership. I hope that this was not some sort of demotion, as Bruce's Customer Service skills while working with VW was exemplary! If anything, Bruce should receive a promotion, vice a demotion. You have to treat your good employees well, otherwise one day you might find them gone! Take care, Bruce & Pam! I hope this dealership is treating you both right! If not, with customer service skills you both have, I'm sure that there are other dealerships who would LOVE to employ either/both of you! More
by Broke-Bug Guy (John)
Employees Worked With
Pam Sanders, Bruce Desimini Jr.
August 11, 2016
Two hours for oil change/state inspection with appointment I had scheduled a state inspection and oil change for this service center. After almost two hours of waiting during my appointment, I asked why it wa I had scheduled a state inspection and oil change for this service center. After almost two hours of waiting during my appointment, I asked why it was taking so long. I was informed this was a NORMAL timeframe for a REAL state inspection and oil change. While waiting, I searched the dealer's website and saw the dealership had a special for a free state inspection for VW vehicles. Do you think the service agent informed me of the special. No! The $16 fee was on my work order. I asked if I could use the special and the nice agent took the $16 off the bill. My windshield wiper (driver's side) fully functioned and cleared/cleaned the windshield but because the edge of the blade was starting to pull away, the mechanic failed the vehicle. VW offered to replace BOTH wipers (sold in pairs) for $42. I passed. I went to an Auto Parts store about a block away and spent $15 for a single blade. Came back 5 minutes later and was initially told there were two vehicles in front of me and I had to wait. When I asked what would have happened if I purchased the $42 blades, the agent told me they would have passed the car on the spot and I would not have had to wait. If you want a two hour wait for a scheduled appointment and a recommendation to purchase more expensive parts, come here. (You would not believe how many recommendations I heard from the agents to the customers regarding parts and additional services.) I will not be coming back to this place. I would rather drive north towards DC for a different service center. Last point...after two hours, the vehicle wasn't washed. I was ASKED if I wanted it washed due to my complaint about the time. More
by Kevin
Employees Worked With
Pam Sanders
April 09, 2016
Fixed the issue They were able to diagnose and fix my issue, and the people there are very understanding to this situation, Matt Gaeta, is a stand up guy and will mak They were able to diagnose and fix my issue, and the people there are very understanding to this situation, Matt Gaeta, is a stand up guy and will make sure you are taken care of. More
by jwill
Employees Worked With
Service Mgr Matthew, Bruce Desimini Jr.
March 28, 2016
Super Helpful Ryan was super helpful. He answered all of my questions, was enjoyable to work with. He even picked me up at the train station! This was my second Ryan was super helpful. He answered all of my questions, was enjoyable to work with. He even picked me up at the train station! This was my second time buying a car here. They are very reasonable and easy to work with. They had the car that I wanted with the prize that I wanted and there are super nice. They are very far from me, so had attempted to buy a car closer to me, but in the end, it was a waist of time. I should have just gone straight to Ryan in the first place. More
by Margaret
Employees Worked With
Ryan Wright
January 28, 2016
the best ever I have the best experience ever when i visit the service dept at vw of fredericksburg - the asst mgr bruce makes my visit very personable I have the best experience ever when i visit the service dept at vw of fredericksburg - the asst mgr bruce makes my visit very personable More
by vwlover
Employees Worked With
Bruce Desimini Jr.
