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Safford Volkswagen of Fredericksburg
Fredericksburg, VA
369 Reviews
The team at Safford Volkswagen of Fredericksburg would like to welcome you to our dealership in Fredericksburg, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Fredericksburg, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Fredericksburg count on the high-quality vehicles and services found at Safford Volkswagen of Fredericksburg, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 369 reviews
January 06, 2016
Buyer Beware Sold me a 2015 Mazda 6 with 26,000 miles on it. Two days later it was in the shop getting a new transmission put in because they overlooked that it wa Sold me a 2015 Mazda 6 with 26,000 miles on it. Two days later it was in the shop getting a new transmission put in because they overlooked that it was going out. Did not even recieve a phone call from them. I wouldn't buy a used tire from that delarship. Shady people! More
by dangNasty1
Employees Worked With
Jessica, Robbie Payne
November 19, 2015
Wonderful people - great service - no pressure! I was approached by a very friendly, sweet young lady by the name of Taylor Bill. She was kind, applied no pressure and very willing to help. New to t I was approached by a very friendly, sweet young lady by the name of Taylor Bill. She was kind, applied no pressure and very willing to help. New to the business and dealership she was still learning and was accompanied by a kind gentlemen named Rob Lundberg. I wasn't in the market to buy yet - just shopping around and had my share of 'sales' personnel by the time I arrived at this dealership. I just wanted to look without hassle or haggle and if I had questions or an interest I'd come to them. Both were very understandable and quick to let me do so. By my surprise (because all day I didn't find anything that jumped out at me) I saw something I was very interested in. My experience from then was an enjoyable one from the test drive to the sales. They were also very willing to fix tire pressure when sensor came on and help in any way. In the end, I found my dream car! Granted it wasnt a VW - it was a Chevy Sonic ltz fully loaded hatch back turbo on their lot going to auction in 7 days with a price tag in my price range! Eeee! (And i love chevy) Rob was laid back and Taylor full of pep and smiles - both with a sense of humor! I also dealt with a gentlemen named Jeff Johnson whom we did our sales and paperwork with - very friendly, helpful and professional! Also with a sense of humor. Gave me a great deal on my new baby and favorable/better than i probably deserved quote on my current vehicle that was just shy of pushing onto the lot to go toward my down payment. All in all - wonderful people - no pressure/hassle - great service! And I am now a proud owner of a vehicle I not only love but don't regret buying one bit! Thank you to Taylor, Rob and Jeff and the other friendly staff @ mazda volkswagon of fburg that made my car buying experience a pleasurable one :). God Bless! More
by Sherry S.
Employees Worked With
Taylor Bill, Jeff Johnson, Rob Lundberg, Jeff Johnson, Taylor Brill
September 25, 2015
Work done on time by personable employees Work properly done on time by quality employees---Ashley explained what needed to be done,HB ordered the parts and the technician installed them prope Work properly done on time by quality employees---Ashley explained what needed to be done,HB ordered the parts and the technician installed them properly and within estimate .I always have my Mazda serviced there because of the employees who are very kind,knowledgeable and great to work with. More
by mawhockey1
Employees Worked With
H. B. Graininger
September 14, 2015
Miss Bill Britt Service center just not the same since selling to Rosner. Used to be a great customer service experience, now its pretty typical with an "I just work Service center just not the same since selling to Rosner. Used to be a great customer service experience, now its pretty typical with an "I just work here" attitude. Revealed that I had been trying to make and apt for about two to three weeks and was only getting some voice mail box during business hours...blank stare and the aforementioned "I just work here". No real reason now to drive out of my way to get my oil changed for this kind of service. I will just find something closer to home now. More
by 11871187A
Employees Worked With
dont know
June 17, 2015
Worst Service department Since Rosner took over for Bill Britt Mazda - this is the worst dealership thta I have every dealt with. The servcice manager is an idiot and a liar Since Rosner took over for Bill Britt Mazda - this is the worst dealership thta I have every dealt with. The servcice manager is an idiot and a liar More
by girls2014
May 20, 2015
Great experience We purchased a 2015 VW Passat Wolfgang. We did research before hand but needed to do in car research, we came with a list of criteria we were looking We purchased a 2015 VW Passat Wolfgang. We did research before hand but needed to do in car research, we came with a list of criteria we were looking for in a car and different models we wanted to look at and consider. April did a great job of helping guide us through the process and even came in on her day off to make sure we could get more information. They provided information on after market additions that we were interested in and had a quote quickly. The car we purchased filled our criteria and then some and April helped us through out the whole process from narrowing our search to filling out the paperwork. I recommend working with her if you get a chance. More
by Oldfamilycar
Employees Worked With
April
May 15, 2015
Good job with customer service I original had a bad review for my experience but after talking to a few people I dealt with and some supervisors every thing was worked out and they I original had a bad review for my experience but after talking to a few people I dealt with and some supervisors every thing was worked out and they did the right thing. More
by teamblount
Employees Worked With
Rob Lundberg
April 14, 2015
My name is Jennifer Struder and I leased a 2015 VW Jetta 2.0 Love the car, April Sims was a great salesperson, would definitely recommend her to anyone. She knows her cars and know how to sell them. Very frien Love the car, April Sims was a great salesperson, would definitely recommend her to anyone. She knows her cars and know how to sell them. Very friendly and social. Was there for almost 4 1/2 hours, but was definitely worth it. I didn't even want to rush to get out of there. Its been an overall pleasure to work with VW because of April, Nadia, Jim and Bruce, great customer service and most of all Sean for setting me up with April. Thank you again for everything. More
by jstruder28
Employees Worked With
April Sims
April 11, 2015
Great experience with John John Batt is the best sales consultant I have met. He helped every step of the way with the purchase of my 2012 VW Passat SEL Premium. This dealership John Batt is the best sales consultant I have met. He helped every step of the way with the purchase of my 2012 VW Passat SEL Premium. This dealership has the best staff that will work with you on finding the best car match. I greatly recommend Rosner Automotive Group to anyone that is looking for a New/Used vehicle. More
by Malcolm23
Employees Worked With
Jim, Bruce, Matt Gaeta.
March 29, 2015
Great experience working with John Beautiful used VW Golf GTI. Thank you, John. Great car, good price, fair trade-in. I would buy from John again in a minute. Enough said! Beautiful used VW Golf GTI. Thank you, John. Great car, good price, fair trade-in. I would buy from John again in a minute. Enough said! More
by xxxlxxxl
