Safford Volkswagen of Fredericksburg

Thank you Rob and team, you have made my first experience with the market of pre-owned vehicles such a breeze and a delight. Your honesty, trust in others and friendliness make a tremendous difference for fi with the market of pre-owned vehicles such a breeze and a delight. Your honesty, trust in others and friendliness make a tremendous difference for first time pre-owned vehicle buyers like me. The speedy and efficient manner in which the entire Department of Pre-owned worked to expedite the transaction after my purchase has also been remarkable. Great Team! Great products! Great job! I look forward to seeing you all again for my first car maintenance visit. Verk. More

I had a wonderful experience at this dealership. The reps were available before my visit via email and on the phone. We worked together in advance of my visit to lay the groundwork for my purchase. In reps were available before my visit via email and on the phone. We worked together in advance of my visit to lay the groundwork for my purchase. Initially, I worked with Mike via email then Kirk saw the purchase through when Mike was on vacation. Kirk was very nice, not pushy at all. I felt like he had my best interests in mind. Mark in the finance end was kind as well. I never have had the paperwork over with anywhere near as quick as I did this time. All the other folks involved with the delivery process were equally kind. Kirk even told me about a shortcut I could use to dodge traffic on my way home. I have not used dealer service in the past, but I will now. This dealership is top notch. More

I just bought a certified pre-owned VW Eos from Rich Tippey at Bill Britt VW. Rich was wonderful adn went above and beyond! I called and spoke with him before arriving to give him an idea of what I wa Tippey at Bill Britt VW. Rich was wonderful adn went above and beyond! I called and spoke with him before arriving to give him an idea of what I was looking for. He pulled the Eos for my wife to come look at while I was at work because we weren't going to be able to come in together. Then he had the car ready for me to drive when I got off work. His flexibility, friendliness, and professionalism had me in and out of the dealership (from hello to test drive to appraisal of my trade-in through finacing) in time for me to get home for dinner. I would highly recomment Rich to anyone and Bill Britt VW makes car buying a pleasure! More

After searching inventories and prices at Virginia dealerships, I decided to take my test drive at Bill Britt Mazda. I can truly say I am glad I did. I filled out a request for a test drive online an dealerships, I decided to take my test drive at Bill Britt Mazda. I can truly say I am glad I did. I filled out a request for a test drive online and Mike Danaher promptly responded. My wife and I were off to the dealership the next morning and I was soon behind the wheel of a 2014 Mazda 6. I quickly realized I had found the the car and dealership where I would make my new car purchase. Mike was a pleasure to deal with and I found him to be a true professional. He made the process painless. Best experience buying a car I've ever had. I can truly say if you are seriously thinking about buying a car it will be well worth your time to stop by Bill Britt Mazda. More

Needed a new car. Kirk had 2013 Mazda 6 they needed to go. A dealer called, wanted to buy the car but Kirk put me 1st & called me to make sure I still wanted to buy the car. I went in to buy a used car go. A dealer called, wanted to buy the car but Kirk put me 1st & called me to make sure I still wanted to buy the car. I went in to buy a used car but Kirk explained to me that the new car cost about the same and had warranties that the used car didn't have. Great experience!! More

Great experience. No hassle. Extremely friendly and helpful. First time Mazda owner and loved the no haggle pricing. Recommend to anyone looking for a new car. Decided on purchasing the car within 45 helpful. First time Mazda owner and loved the no haggle pricing. Recommend to anyone looking for a new car. Decided on purchasing the car within 45 minutes. Haven't dealt with service dept yet, but if anything like the rest of my experience will be extremely happy. More

i took my mazda in for service to have a power window issue taking care of, when i got the mazda back there was damage on the tint that was not there before, he said that mazda will not pay for that even issue taking care of, when i got the mazda back there was damage on the tint that was not there before, he said that mazda will not pay for that even tho it was not like that before they had worked on it, and even had the nerve to tell me they had washed my car when it still had the same bird sh#t from the day before and car was completely covered in pollen! This is the second time in a 2 month time period that i have had issues with this dealership! anyone that has a mazda in the surrounding counties, i recommend you do not allow them to work on you mazda! Ive even been told by people who work for bill britt vw which is right next to them, that they have heard bad reviews from customers of that mazda dealership More

Painlesss and easy to work with. I was looking for a particular VW that I found online; called them and confirmed details, then went to test drive and bought it. They have a no-haggle price policy, whi particular VW that I found online; called them and confirmed details, then went to test drive and bought it. They have a no-haggle price policy, which makes things easy -- no games where they say "well, let me talk to my manager" and then engage in all sorts of BS. But on top of that, I appreciated that there was never any pressure applied -- either to by the car, or to do any pricey dealer-sold add-ons that I've had pushed on me in the past. Rob was very straightforward and helpful. More

This was the best and easiest car buying experience. The first time we visited the dealership, we were amazed by the fact that the salesmen were not pushy and did not try to convince us to buy a car that da first time we visited the dealership, we were amazed by the fact that the salesmen were not pushy and did not try to convince us to buy a car that day. We were genuinely impressed. I went online to do more research and talked to others who had purchased from Bill Britt. Everything I read and every review I received were completely positive. When we returned to the dealership two days later (over a holiday weekend) the salesman we spoke with before (Don) remembered us and the exact car we were interested in. They gave me a fair price for both the new car and my trade-in (completely hassle-free). They were also very thorough about going over all the paperwork and owner's manuals. I am a North Carolina resident who just happened to be visiting my brother when I chose to purchase a new car. I would seriously consider driving back to Fredericksburg to purchase from Bill Britt Motors in the future. More

It is the first dealer that I visited and I end up purchased the car that I selected! I did see this car on the website. The price is really good and I like it from the pictures. Before I went to the purchased the car that I selected! I did see this car on the website. The price is really good and I like it from the pictures. Before I went to the dealer, I have some concerns about the quality of the car. But my concerns are proven to be very unnecessary after I saw the car. As someone who has little knowledge about the car, I give them a lot of questions. Rob is very nice and patient. He answers all my questions very patiently and gives me a lot of suggestions. He is really a nice guy! They are all very professional. I would recommend this dealer to my friend. More