Safford Volkswagen of Fredericksburg

My experience with Bill Britt Volkswagen has been an extremely pleasant and easy one; from the purchase of my car to the service of it. The purchase of my car was quick and effortless without the high extremely pleasant and easy one; from the purchase of my car to the service of it. The purchase of my car was quick and effortless without the high pressure sales pitch. Likewise, the service department is always friendly and efficent when servicing my car. More

Bill Britt VW has been my family's dealership for years. I have always have excellent service from John Batt and Rich Tippey. They don't just sell you cars, they care about you, your decision and what is be I have always have excellent service from John Batt and Rich Tippey. They don't just sell you cars, they care about you, your decision and what is best for your situation. Always great service More

We knew our old car had some problems, but when we learned we needed to put more money into it for repairs than we could get if we sold it, we just went to Bill Britt to car shop. We called ahead and learned we needed to put more money into it for repairs than we could get if we sold it, we just went to Bill Britt to car shop. We called ahead and Kirk Ross had a minivan ready to show us, and he showed us two other cars (a wagon and an SUV), all within our price range, that he knew would fit our needs. He is very professional, knowledgeable, understanding, smart and helpful. Mr. Ross quickly identified what needed to be fixed on the used minivan we bought and we have never had problems getting in contact with him. As for financing, we wanted to pay cash and the dealership was VERY helpful while we got our money together to pay it off. We highly recommend Bill Britt's dealership and especially Kirk Ross as a salesman! How refreshing to have honest men to go to for such a big purchase. We love the van and wonder why we ever stopped driving a minivan. Just because our children are older, we didn't stop needing space for gear for team sports, music lessons and trips to Costco. What a luxury that van is! We will return to Bill Britt in the future! More

Normally I don't bother to rate things like this. Which should help speak to the quality experience I had at Bill Britt Volkswagen. I was helped immediately on walking in, had all my questions answered, w should help speak to the quality experience I had at Bill Britt Volkswagen. I was helped immediately on walking in, had all my questions answered, was able to test drive without a bunch of hassle or any contract nonsense, and had my tags waiting for me when I purchased because they're a DMV sub station. More

My experience for my second Mazda purchase started with an internet inquiry. Jessica was wonderful. She answered all of my questions, responded in a more than timely manner, and relayed the information to an internet inquiry. Jessica was wonderful. She answered all of my questions, responded in a more than timely manner, and relayed the information to William. William was my face to face sales representative. He was knowledgable of the product, did not try to steer me in to something I was not interested in, and was a great sport by staying late to complete this sale. I was then passed on to Mark in Finance. He too hung in there and stayed late to ensure that my sale was complete by close of business so that I could get a rebate that was ending that day. He explained all of the paperwork in laymans terms, made sure my paperwork was complete and accurate, and I was out the door with a brand new 2011 Mazda3 i Touring! More

Here's a copy of what I sent the dealer after my visit. Here's a copy of what I sent the dealer after my visit. == MESSAGE =============================================== I just wanted to let you kno Here's a copy of what I sent the dealer after my visit. == MESSAGE =============================================== I just wanted to let you know, I'm a new (to me) vw owner. I stopped by your Fredericksburg, VA store yesterday to check on some parts as well as for safety recalls on my car. Your staff was friendly and willing to assist me. They found one recall for my car and promptly scheduled an appointment that suited my lifestyle. It is certainly a pleasure to find a business that offers this type of service. I look forward to doing business with your company and being a vw owner. This car is fun!! I can't believe it took me till i was 40 years old to discover how much fun a vw is. Thank you. More

My sales representative John Batt was exceptional. I bought a certified 2009 VW Rabbit and the price was fair and the Service Department went out of there way to deliver the car to me spotless. I have bought a certified 2009 VW Rabbit and the price was fair and the Service Department went out of there way to deliver the car to me spotless. I have purchased vehicles from Bill Britt in the past and I will continue to return and recommend them to my friends. More

Thanks Rob for making my BMW purchase a smooth, quick, and easy transaction. I appreciate your help and I absolutely love the car. It was well worth the 6 hour drive up to pick it up. The long drive home and easy transaction. I appreciate your help and I absolutely love the car. It was well worth the 6 hour drive up to pick it up. The long drive home gave me time to get to know the car and I love it. Thanks again!! Rick More

We arrived at the dealership with a very difficult situiation. Our daughter had had an accident with her car which was less than a month old and it was totaled. We hadnt bought gap coverage for that situiation. Our daughter had had an accident with her car which was less than a month old and it was totaled. We hadnt bought gap coverage for that car so we had so negative equity. At times during the deal, Rich seemed more like our advacate than someone trying to sell us something. He put a deal together that we were very comfortable with and she is thrilled with her new Golf. Thanks Rich, Scott Stephenson More

We have researched several different gas efficient automobiles to include the VW Jetta, Mitsubishi Lancer, and the Ford Focus. We contacted several different dealerships with mixed results for call-b automobiles to include the VW Jetta, Mitsubishi Lancer, and the Ford Focus. We contacted several different dealerships with mixed results for call-backs. John Batt faithfully provided us with a call-back regarding one of our interest, Jettas. He was very helpful, patient and extremely knowledgeable, so we bought a 2011 Jetta SE from him on Jan 21st. Upon returning to work my husband was talking about our new purchase and found one of his co-workers, Major Whitlock, had also purchased a Jetta from John Batt. Both sales speak to John’s character and salesmen ship. We will recommend Bill Britt & more specifically John Batt. More