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Salem Ford

Salem, NH

4.5
416 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 416 reviews

October 25, 2023

We highly recommend Salem Ford in Salem New Hampshire. The purchase of our new Explorer was a very pleasant experience. The entire sales team were helpful, knowledgeable and worked very hard to provide More

by kelliottnh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
October 24, 2023

Great, caring people, easy to work with, knowledgeable about about the vehicles. Especially grateful to Connor for all his help securing the car and securing financing for me. My old car forced me to do More

by Jlawler12003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

I enjoyed working with Caesr on my car purchase. Did not feel too pressured or rushed into making my decision. Would happily work with them again. More

by ceschoenbrun603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar German
October 19, 2023

Very Nice, clean,and convenient schedule. That's all I have to say about this More

by Colega720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
October 17, 2023

Pleasant experience from the beginning to the end, days later. No pressure, just honest answers from Lauren and the others. I’ve bought many cars over the years, this time was the most satisfying. Good wo More

by cowhampshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Lamirande, Destiny Lane
Oct 17, 2023 -

Salem Ford responded

We’re so excited to hear about your positive experience with our team at Salem Ford. Your kind words and support are truly inspiring and we will be sure to share them with our staff. Please stay in touch and safe travels!

October 14, 2023

I knew what I was looking for and was able to be helped very quickly. Purchasing process went smoothly and was able to drive the vehicle out in a few hours. More

by MMELECCONST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar German
Oct 17, 2023 -

Salem Ford responded

We’re pleased to hear that you enjoyed your experience with our team at Salem Ford. Your feedback is very much appreciated and we will be sure to share it with our team so they know they’re making a positive impact in people’s car buying journey. Please stay in touch and safe travels!

October 13, 2023

I was told not to worry about recalls on my truck. Couldn't get any details on repairs the my heat shield. I was promised a follow up email with the details and recommended work to be done. But never More

by plm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry Lamirande
Oct 14, 2023 -

Salem Ford responded

We’re sorry to hear about your experience with our service team. We aim to provide accurate information and transparency about repairs related to our customers’ vehicles. It sounds like we missed the mark during your visit and would appreciate the opportunity to make it right. Please contact us at your earliest convenience to discuss further. Our service manager can be reached at 603-898-9766 or glamirande@keyauto.com. We hope to hear from you soon and thanks again for your feedback.

October 13, 2023

Very helpful Knowledgeable. Took time to help me. However wanted my old car back and could not get it back More

by Monico1027
Recommend Dealer
Yes
Employees Worked With
Michael A
October 13, 2023

I very pleased with the service I received at Salem Ford. I will recommend them to family and friends. More

by Great Experience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Lamirande
Oct 14, 2023 -

Salem Ford responded

We appreciate your support and leaving us a 5-star review! Please stay in touch and safe travels!

October 11, 2023

Super service and parts crew. They even like my dog. And they get things done right and and at the estimated time. More

by rmgrieve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
Oct 17, 2023 -

Salem Ford responded

Thank you for sharing your experience with Salem Ford. We’re happy to hear you enjoyed your visit and look forward to seeing you for your next scheduled maintenance. Please keep in touch and safe travels! Thanks again, Salem Ford

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