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Salem Ford

Salem, NH

4.5
416 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 416 reviews

July 10, 2023

The crew was helpful and courteous. The service was done in a timely manner and they didn’t over charge me. I would consider using them again. More

by Notar.Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Clarke and Johnetta Brown
Jul 20, 2023 -

Salem Ford responded

We appreciate your support and feedback. Please don't hesitate to contact us in the future if we can be of any assistance for your vehicle needs. Thanks again and safe travels.

July 07, 2023

Very knowledgeable, worked hard to get me best deal. Very helpful explain everything. We're not pushy 😊 More

by deidre_mccarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie
July 06, 2023

Prices are reasonable and service is good. The staff is friendly and helpful. Their tire prices beat everyone else for the same tire. More

by RICHARDDARLINGNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Lane
June 30, 2023

I already knew Salem Fords salesman, sales manager and finance manager were top notch: I look forward to buying another Ford. The service writer who I regret forgetting his name, was awesome. I’ve had a f More

by Bronco23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Lamirande, Destiny Lane, Jake Lampert
Jul 03, 2023 -

Salem Ford responded

We're pleased to hear you had a great experience with the team at Salem Ford. Your feedback is greatly appreciated and motivates us to continue providing our customers with a high level of service they've come to expect. Thanks for your support and the 5-star review...it means so much to us!

June 30, 2023

U xxxxed me on warranties and truck $3,000 in warranty’s so xxxx u or give money back or cour have a xxxxing pleasant day More

by FDMARCELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Lamirande, Destiny Lane
June 30, 2023

Michael and the team were extremely helpful. We were very pleased with both Salem Ford and our new Bronco. More

by pro
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Conner Shekler, Michael Maysonet
Jul 03, 2023 -

Salem Ford responded

We're extremely grateful for your support and leaving such a great review. Many thanks and safe travels!

June 29, 2023

Mobile service was excellent. Repair was done quickly and I didn’t have to leave work. More

by Wfridlington
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
June 29, 2023

Customer service is very good . And Ray takes the time to answer all your questions . More

by ira.goodhue
Recommend Dealer
Yes
Employees Worked With
Ray
June 29, 2023

I was treated respectfully and the work completed was outstanding! I will not go anywhere else. Ford in Salem has employees right as you helping you with a smile all the way until you leave making sure More

by Mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Chris, Roland, Ray, Eric, Dan, and all the guys on the floor., Gerry Lamirande, Destiny Lane, Jake Lampert
June 28, 2023

I find this dealership to be very attentive to detail. I Find the service department to be excellent and above Normal standards . They are quick, they get on top of things they Always have the correct inf More

by NANCY.WEISENBORN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
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