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Salerno Duane INFINITI Of Denville - Service Center

Denville, NJ

4.7
587 Lifetime Reviews Review Dealership

587 Reviews of Salerno Duane INFINITI Of Denville - Service Center

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February 26, 2021

"Very good customer service, very polite and friendly..."

- BRIAN21115

Very good customer service, very polite and friendly staff. I would recommend this infinity dealer to anyone looking to have there car repaired as long as it and infinity. Great job!!!!

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Yes
Employees Worked With
February 16, 2021

"We were very happy with the service we received -..."

- PRUSSFAMILY

We were very happy with the service we received - absolutely no problems and very pleased! Thank you for making us feel so comfortable and relaxed during our service

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Yes
Employees Worked With
February 12, 2021

"Very grateful for the help I received. I called with no..."

- JB623

Very grateful for the help I received. I called with no appointment, The service manager told me to come right over. The fixed my problem right away - extremely helpful. Highly recommend Infiniti and and the Salerno Duane dealership.

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Yes
Employees Worked With
February 08, 2021

"My Sales Associate Joseph Lospinuso very professional and..."

- AMDARIES

My Sales Associate Joseph Lospinuso very professional and explained the work that was preformed on my car and what I would need repaired next time I had service on my car. I thanked Joseph for taking the time to answer all my questions. Very satisfied with the service and my car wash.

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Yes
Employees Worked With
I did not deal with the sales dept or fiancé dept only service dept.
February 05, 2021

"Without an appointment we walked in to Salerno service..."

- CAGAUCHOS

Without an appointment we walked in to Salerno service dept. with an engine noise and walked out a little over an hour later with a new fan installed and a car wash. Josh was knowledgeable, professional, friendly and efficient. It is the best car repair experience we have ever had. And by the way the coffee machine was delicious.

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Yes
Employees Worked With
Josh
February 05, 2021

"Excellent service. I was in and out. The young man..."

- PSUNL9

Excellent service. I was in and out. The young man however I forgot his name was very courteous and respectful and professional. He informed me of everything that needed to be done on the vehicle.

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Recommend Dealer
Yes
Employees Worked With
January 30, 2021

"I would have given a five but the price quoted over the..."

- DWHITAKER1

I would have given a five but the price quoted over the phone for an oil change on my 2019 Q60 was $22.00 dollars less than the finale bill. $55.00 turned out to be $77.00 plus.

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Yes
Employees Worked With
Josue Melgar
Feb 04, 2021 -

Salerno Duane INFINITI Of Denville responded

Thank you for taking your time to review our business. I do apologize about the pricing difference, I will look into what happened We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

January 26, 2021

"As always impeccable prompt courteous service, do kinda..."

- williamdendulk

As always impeccable prompt courteous service, do kinda miss the stuff at the breakfast bar but am sure it will reopen when COVID is under contro

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Yes
Employees Worked With
Feb 04, 2021 -

Salerno Duane INFINITI Of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. We can't wait for the candy bar to be back! Sincerely, Sarah Wasiluk Internet Manager

January 21, 2021

"Awesome service! They took care of everything and went..."

- ERICA.GIULIANO

Awesome service! They took care of everything and went above and beyond. I was very pleased with my first service experience, looking forward to coming again.

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Recommend Dealer
Yes
Employees Worked With
Feb 04, 2021 -

Salerno Duane INFINITI Of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

January 11, 2021

"Good overall service, however on this recent and prior..."

- RKNAUST

Good overall service, however on this recent and prior occasions service completion was delayed due to a back up at the car wash part of the process.

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Yes
Employees Worked With
Service writer
Jan 20, 2021 -

Salerno Duane INFINITI Of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

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