Sam Leman Chrysler Jeep Dodge Ram Bloomington
Bloomington, IL
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Pleasant experience! They worked hard to get me everything I I had talked to Hamilton on the phone. I’m about 45 minutes from Bloomington. I got there 15 minutes before closing on a Saturday. Hamilton brought up I had talked to Hamilton on the phone. I’m about 45 minutes from Bloomington. I got there 15 minutes before closing on a Saturday. Hamilton brought up the vehicle I called about. We went for a test drive and I wasn’t rushed at all. What I appreciated most about Hamilton was he eagerly listened to what I wanted. I was considering a Jeep Grand Cherokee Overland. AJ and Tyler worked their magic to get my financing approved! It came down to two vehicles a 2019 and 2020. I came back to the Dealership later that week. Hamilton had both vehicles waiting for me to test drive. His kindness, patience and honesty were very much appreciated. They addressed all my questions and concearns. That Evening I drove home in my beautiful 2019 Jeep Grand Cherokee Overland with everything I asked for. The service after the was was great. Thank you Hamilton for giving me a wonderful car buying experience! More
Great Experience. Very good experience in purchasing a 2020 Jeep Wrangler Unlimited. Just Schultz was very accommodating and pleasant to work with. Was able to wrap u Very good experience in purchasing a 2020 Jeep Wrangler Unlimited. Just Schultz was very accommodating and pleasant to work with. Was able to wrap up a deal within a few hours without a lot of red tape. More
SERVICE TECH LIES ABOUT REPAIRS, SABOTAGES VEHICLE EQUIPMENT This place will rip you off. Took my Jeep Wrangler in for A/C heater diagnosis. Immediately I was told by one Svc Advisor that they've been really slo This place will rip you off. Took my Jeep Wrangler in for A/C heater diagnosis. Immediately I was told by one Svc Advisor that they've been really slow, no business and that it was a bad time for business. I've had A/C issues before & diagnosis if quick. After more than 2 hrs, seeing all other customers with more work done yet leaving, I asked again, what's taking so long. Advisor took me to Carl (Tech) & showed me a $1,500 quote. Not 1 thing had to do with my issue. Tech mentioned oil leakage from oil pan gasket from bad work at the Jeep dealership in Ponitac, IL, which I knew of. Then he said I have to have water pump replaced because it 'seems loose'. He also said there's oil leakage but he doesn't know where. He showed me the dirt around my engine before telling me all my coolant is missing & I obviously have a leak. Knowing I had full coolant & no issues just the day before & morning of (I checked my coolant when I checked windshield fluid) the day I took it in, I asked him why there was a mess all over my coolant cap. Tech said he must've spilled a little when checking the coolant level. I asked why he didn't just look at the reservoir & he had no answer. That's when I looked & it was gone. Very little sat at the bottom of overflow reservoir. I knew then that the crook drained my coolant. I asked if he did the diagnosis on the A/C Heater, the only reason I brought it in & he said he would do the diagnosis after I have all the other work done bcuz it may 'fix' the heater problem! LOL I left, paid nothing & will not pay anything bcuz he did not even do the diagnosis. I even told him to fill my coolant back up (I knew he'd drained it when he made a mess) but he did not. It was clear that he was just trying to make some quick cash. I was also told by a Svc Advisor that the tech get commission. I would bet $ that so many people are having some water pump issues & strange leakage problems these days although things just evaporate into the air. This guy is a crook & cannot be trusted. Too bad, because there are 2 Svc Advisors that are decent & honest & tell me when somebody lies to me. Skip this place unless you want to have work done that you don't need. More
great place they worked great with me to get me in a new truck Chekhouna did a great job working with me never owned a new truck and they got me the price i n they worked great with me to get me in a new truck Chekhouna did a great job working with me never owned a new truck and they got me the price i needed More
Chekhouna Thiam was excellent to work with. We live 3 hours away from Bloomington so he shot a detailed video of the Jeep and sent it to me. When I had questions, he went right back to the vehicle and s hours away from Bloomington so he shot a detailed video of the Jeep and sent it to me. When I had questions, he went right back to the vehicle and shot additional video. He supported us through the purchase process and we left with a wonderful vehicle and a wonderful experience. More
New Ram purchase Was happy with the deal we worked out on a 2020 Ram pickup. Mr. Murdock was pleasant and professional to work with. Hope when its time to service the Was happy with the deal we worked out on a 2020 Ram pickup. Mr. Murdock was pleasant and professional to work with. Hope when its time to service the vehicle I will be writing another good review for that department. More
Working with the Sam Leman dealership on the last day of December 2019, we worked out a good deal on my new 2019 Ram 2500 Diesel. I’m very happy with the truck, as it’s exceeded my expectations. Thanks agai December 2019, we worked out a good deal on my new 2019 Ram 2500 Diesel. I’m very happy with the truck, as it’s exceeded my expectations. Thanks again Murdock, you’re a very good salesman, and I was impressed with the whole purchasing experience. More
Our daughter speaks of having had one great car buying experience. Sadly, we had not had that experience until we met Suzi Williams! Awesome sales rep!! experience. Sadly, we had not had that experience until we met Suzi Williams! Awesome sales rep!! More
very good It was very good. Murdock was GREAT to work with and very helpful. The whole group of people there was vey good and helpful. If they had a car I wante It was very good. Murdock was GREAT to work with and very helpful. The whole group of people there was vey good and helpful. If they had a car I wanted I would go back and deal with Murdock. More
Today my husband Colby and I bought a truck from Merdock. He was very nice and very relatable. He explained everything well and we felt comfortable. We love our new truck! He was very nice and very relatable. He explained everything well and we felt comfortable. We love our new truck! More