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Sam Leman Ford Bloomington
Bloomington, IL
72 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 72 reviews
May 06, 2025
Service guy told me my brand new Maverick could now have the factory vinyl b pillar sticker warranties, and pretended it was after market ...I had to point out every Maverick on the lot has the same part. H the factory vinyl b pillar sticker warranties, and pretended it was after market ...I had to point out every Maverick on the lot has the same part. He then took photos and said the manager would reach out to let me know if it was covered. I took it to 2 other ford dealers and they said it was very obviously covered. This whole place is filled with xxxx bags. I wish I could give 0 stars. Also the manager never called. More
by AbeSnayke
Employees Worked With
Amy Kiper, Josh Cox
April 30, 2025
Matt Chasteen helped me with purchasing 2 vehicles right off the showroom floor for me and my wife! couldn't be happier with Matt and all the team at Sam Leman Ford!! off the showroom floor for me and my wife! couldn't be happier with Matt and all the team at Sam Leman Ford!! More
by tpandtheheartbreakers
Employees Worked With
Matt Chasteen
February 28, 2025
Matt Chasteen helped me get my new 2023 Explorer. Very knowledgeable, very patient and not pushy at all. I came in not expecting to purchase but they gave me a great deal and we were able to make it Very knowledgeable, very patient and not pushy at all. I came in not expecting to purchase but they gave me a great deal and we were able to make it happen! I recommend Matt and Sam Leman Ford highly. More
by Randyk
Employees Worked With
Matt Chasteen
February 16, 2025
Aside from the great initial purchase experience, the follow up when I had issues has been absolutely abysmal. I had traded in my old truck for a new one for my business. Adam, along with everyone else I follow up when I had issues has been absolutely abysmal. I had traded in my old truck for a new one for my business. Adam, along with everyone else I talked to at the dealership knew this. After having some issues with my truck, it was revealed that my warranty was not valid because I was sold a non-commercial warranty. Basically, I paid nearly $3,000 for a worthless warranty. I ended up having to pay $4,600 dollars to fix the issues with my truck. After multiple conversations with title/financial people at Sam Leman about what the recourse would be -where can we go from here? I have a warranty that I paid for that I can't use. I was assured I could at least get a commercial endorsement (with no additional cost) on my existing "warranty" that would cover the truck for the remainder of the 150,000 mile warranty (I had 110,000 miles on the truck at the time). Ultimately, I got passed off onto the Manager, Josh, who, after listening to my circumstances, has done absolutely nothing. I have called many, many times to which I am "assured" he's not ignoring me, and will call me back. He never calls back. So here I am. I have a 2020 F250 that I effectively paid $7,600 for a warranty for that is worthless, my truck is not covered for any future issues, and Sam Leman Ford couldn't care less about this customer, because in their mind, I'm from out of state and they'll never see me again. The manager, Josh, is basically holding out until I eventually give up "annoying him" by hoping he'll do the right thing and rectify the mistake the personnel in his dealership made in the first place. My take away from this whole experience has been, Sam Leman Ford is happy to take your money and will forget about you after they have it. More
by Kurt
Employees Worked With
Josh Cox
January 24, 2025
Our salesman, Javon, was excellent. He was attentive and patient with our requests. He helped us find the right vehicle for our needs and budget. Would recommend Sam Leman Ford. Ask for He was attentive and patient with our requests. He helped us find the right vehicle for our needs and budget. Would recommend Sam Leman Ford. Ask for Javon! More
by Luke
Employees Worked With
Javonn White
January 10, 2025
I walked in unsure about buying & walked out in love with my new Ford! Jason Codding talked me thru options & helped me get a phenomenal deal on my new Edge. The entire staff is friendly, helpful & knowle my new Ford! Jason Codding talked me thru options & helped me get a phenomenal deal on my new Edge. The entire staff is friendly, helpful & knowledgeable. I absolutely LOVE my new Edge! Thanks Jason! More
by KittyKay
Employees Worked With
Jason Codding
January 05, 2025
Jason Codding is a class act salesman. I would recommend him along with the finance and manager for putting a deal quickly without the games other dealerships do. Sam Leman Ford in Bloomin I would recommend him along with the finance and manager for putting a deal quickly without the games other dealerships do. Sam Leman Ford in Bloomington IL is worth the drive. Thanks! More
by John B
Employees Worked With
Jason Codding
December 30, 2024
We recently bought a new Ford Bronco from Sam Leman in Bloomington, Illinois. I give the dealer a 5-star rating. The primary reason for this rating is because of our salesman, Alphonso. He was outstan Bloomington, Illinois. I give the dealer a 5-star rating. The primary reason for this rating is because of our salesman, Alphonso. He was outstanding! It was amazing how much he knew about Broncos. He was extremely helpful in helping us make our final decision. We drove a 4-door, two 2-door, four and six cylinder. He even recommended that we take one home and drive it into our garage to see how it fit. It was a delightful experience. More
by Dave
Employees Worked With
Alphonso
December 02, 2024
Alfonzo was amazing and so helpful with finding the perfect car. He listened to what I wanted and got me exactly that. I would recommend him as a sales person and this dealership. I absolutely love my perfect car. He listened to what I wanted and got me exactly that. I would recommend him as a sales person and this dealership. I absolutely love my Charger. More
by snh32086
Employees Worked With
Alfonzo
