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Sam Leman Ford Bloomington

Bloomington, IL

4.7
56 Reviews

1508 Morrissey Drive

Bloomington, IL

61701

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Showing 56 reviews

June 22, 2022

My husband had an appointment to look at a vehicle. He communicated he had to drive three hours to get there. They sold the vehicle right before he arrived. I think that is pretty messed up. More

by Sami445
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Hahn
Jun 27, 2022 -

Sam Leman Ford Bloomington responded

Samantha, We appreciate your review. With the current market upheaval, the supply and demand balance is volatile at best. This has prevented us from holding vehicles for buyers. While the salesperson was unaware the vehicle your husband had wanted to see had other buyers on it, they should have communicated as soon as possible when that knowledge became available. We will correct that independently with the person involved. Unfortunately we are on a first come first served policy until the market stabilizes and appreciate your understanding. Please reach out to us if you have any other questions or concerns.

June 13, 2022

Jim Zehr was very polite and professional. Came here after buying a truck from heller ford 2 years ago. Heller was too pushy and Sam Leman was willing to work with me and made the experience r More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zehr
June 13, 2022

Purchased F-150 from Jerry. . Made my purchase very smooth and easy.. I was just looking but left with a brand new truck! Might have been the only new one on the lot left. More

by ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cox
May 20, 2022

Thank you Gary Lowe! !!! You and your team have made my son’s first car experience amazing. We will definitely be back in the future. More

by matosfm5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lowe
April 30, 2022

Jerry and Brandt in finance were great to work with. I was buying my Duramax out of state. They made the process very smooth and easy transaction.. Will look Jerry up on my next purchase! More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
April 29, 2022

We purchased a Ford Transit Passenger yesterday from Gary at Sam Leman. We were pleased with his service and attention to detail. He was transparent and honest, and communicated efficiently throughout the More

by JessCan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lowe, Amy
April 11, 2022

I was working with Jim and Tyler they both provided excellent service on getting me a vehicle they went above and beyond i really appreciate these guys it didnt feel like an ordinary dealership it felt More

by TB_thegreat1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Tyler Hahn
September 02, 2021

Was there the other day going to trade my mustang toward a platinum Ford. Could not strike a deal but staff was friendly and would go back again. Adam Simpson was very helpful More

by robert jaegle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Simpson , Josh Cox
August 02, 2021

Adam and Amy in finance took excellent care of us and got me better financing! Truck was pulled up in rain and ready for me which I appreciated More

by Truck yeah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Amy
June 26, 2021

I started looking for a truck about 2 months ago. Jerry from Sam Leman Ford worked with me and patient with me. They stayed late while I made my decision and it took a while. Defiantly recommend asking More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry D, Tyler Hahn
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