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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,333 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,333 reviews
January 28, 2022
Service writer, transportation, and office help excellent.Explanation of work to be done explained thoroughly and the estimated cost. Transportation service on time , friendly, and mask wearers. excellent.Explanation of work to be done explained thoroughly and the estimated cost. Transportation service on time , friendly, and mask wearers. More
by rj_collard
Employees Worked With
January 27, 2022
Pete York is a great service writer. Wished the Pete York is a great service writer. Wished the mechanics would top off fuilds and clean up the extra oil spilled in the engine area. I have a drip Pete York is a great service writer. Wished the mechanics would top off fuilds and clean up the extra oil spilled in the engine area. I have a drip for the next few days I have to watch to make sure everything is tighten correctly. More
by Rwise125
Employees Worked With
Pete York
January 27, 2022
I just wanted to take a minute and brag on Misty for the constant level of excellent custom service that she offers. From making sure that when I purchase a new truck every i gets dotted and every t gets c constant level of excellent custom service that she offers. From making sure that when I purchase a new truck every i gets dotted and every t gets crossed to making sure that service issues are taken care right the first time. She gets 6 stars from me! More
by tim
Employees Worked With
Misty
January 26, 2022
I had an appointment for 9 a.m. I arrived 10 minutes early. I was immediately guided to zak the service agent.. he was very friendly and informative about the service for the car and the possible durati early. I was immediately guided to zak the service agent.. he was very friendly and informative about the service for the car and the possible duration. He managed a ride for me. The Driver was super friendly and this is true about the rest of people who handle my visit . Thank you More
by Mbarons
Employees Worked With
January 23, 2022
I had the mobile oil change yesterday. The technician was very nice and called to let me know when he was on his way and the service went very well. was very nice and called to let me know when he was on his way and the service went very well. More
by bill chaney
Employees Worked With
Annette Congrove
January 23, 2022
Visited the service department for scheduled maintenance on my vehicle. The service advisor was knowledgeable and kept me informed during my visit. General manager walked through and greeted us and introdu on my vehicle. The service advisor was knowledgeable and kept me informed during my visit. General manager walked through and greeted us and introduced himself. More
by DennisL
Employees Worked With
Pete York
January 22, 2022
Great experience with my visit with the ford dealership and very nice people five star rating and very nice people five star rating More
by Dino4695
Employees Worked With
January 22, 2022
Zach was amazing. Very kind and informative. I appreciate the updates he gave me while working on my car. 10/10 recommend having Zach service your vehicle. the updates he gave me while working on my car. 10/10 recommend having Zach service your vehicle. More
by townsend_jazmin
Employees Worked With
January 21, 2022
Always can count on Zach and Five Star Ford. The cashiers, especially Allison, was extremely helpful, patient and courteous!!!! cashiers, especially Allison, was extremely helpful, patient and courteous!!!! More
by Art Abraham
