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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,322 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,322 reviews
November 11, 2021
Awesome service!! Took me home while my car was there and picked me up when it was ready. This allowed me to do my daily activities without interruption. picked me up when it was ready. This allowed me to do my daily activities without interruption. More
by Tbreferee
Employees Worked With
Mr. York
November 10, 2021
Ron Romano is the best service advisor I’ve ever had the pleasure of dealing with. He is completely transparent and if there is an issue he works to resolve it. I’ve been a customer with 5-star since it w pleasure of dealing with. He is completely transparent and if there is an issue he works to resolve it. I’ve been a customer with 5-star since it was called village and I will continue because of good people like Ron Romano More
by Stephengraves627
Employees Worked With
November 10, 2021
Ron Romano my service adviser was awesome as always. No one is better than Ron. The shop techs need coaching though as they over inflated my tires again. This has happened multiple times. Please coach t one is better than Ron. The shop techs need coaching though as they over inflated my tires again. This has happened multiple times. Please coach the techs to read the labels inside the doors of the vehicles for proper inflation levels. More
by Anachronite
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
November 07, 2021
Great service, everyone is friendly and helpful. I can count on them keeping my car in great working condition. count on them keeping my car in great working condition. More
by Maddied
November 06, 2021
The service was great, however we had to drive to the dealership yo make the appointment because we couldn’t get through by phone, we called multiple times and we’re disconnected each time before we got dealership yo make the appointment because we couldn’t get through by phone, we called multiple times and we’re disconnected each time before we got to a service advisor. The repairs as it’s were made time and accurately and we were kept informed, More
by Floyedc
Employees Worked With
November 06, 2021
Excellent, professional, knowledgeable service at a good price. Service Advisor Ron was friendly and easy to work with. price. Service Advisor Ron was friendly and easy to work with. More
by PaulB
