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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,270 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,270 reviews

July 01, 2010

Mr. Starnes did not let the heat stop him from coming out on a very hot June day to assisst me with my search for a new 2011 Mustang. When I let him know I had not had a new car in over 10 years, he did not More

by sjaybee07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Starnes
July 01, 2010

I sold cars for Sewell Lexus, an extremely reputable company with customer service I didn't think could ever be exceeded. Our experience with Tom was first class. We were referred to him by manager, P More

by lreinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Martin
June 30, 2010

All of the employees at the dealership were very friendly and courteous. Always making sure we were being taken care of with whatever our needs might be at the time. We got a great deal on our 2010 Mustang C More

by sibpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg
June 29, 2010

I had been working with a Ford dealership next to my house for a couple of days on a 2010 truck. This truck had all the options I wanted, but with the amount that I wanted to pay for the truck, the dea More

by rudinrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Martin
June 28, 2010

James and Lil truly understand customer service! This is the 3rd vehicle I have purchased from them, in less than a year. I keep coming back, because I know I won't have to "play the game" in buying a vehic More

by jhmorton66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Lil Garrett
June 28, 2010

I had a small problem with my purchase that was handeld in a very fast and professional manner. I wish all dealers handeld matters this fast and easy. I would refer all my frinds to this dealer ship to do More

by mikemisplay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
June 26, 2010

In the past I have had problems with the service advisors at this location. I have recently had the opportunity to communicate with the new service manager, John Goddard. All indications are that things are More

by pcryer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Goddard
June 25, 2010

The other all service was great, they went above and beyond what they needed to. They worked on getting me the car that would fit my needs the best and get me the best financing possible. I have and w More

by hammy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Karban, Rick Garcia, Eric Karban
June 25, 2010

The dealership was quick, clean, friendly, accommodating to my family, very no-hassle as far as F&I, and generally a good experience. I got what I wanted at the price I had set and drove out with it the sa More

by bg2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Martin
June 24, 2010

Jim was very helpful in getting the modifications to the F-150 4x4 that I needed such as leather interior and dvd players in the headrests for the back seat. I was very pleased with the speed and service. More

by Wilsont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Houghton