
Sam Pack's Five Star Ford Lewisville
Lewisville, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,322 reviews
Michael was helpful but not pushy. Appreciated the extra effort he put forth to accommodate my personal needs. This is the second vehicle I have purchased from Ford Country in Lewisvillea nd would not think effort he put forth to accommodate my personal needs. This is the second vehicle I have purchased from Ford Country in Lewisvillea nd would not think twice about purchasing from them in the future. More
By far the best car buying experience that I have ever had. I called Tom Martin about a deal on a 2010 expedition Limited which also included my trade in (05' expedition Eddie Bauer). When I arrived at th had. I called Tom Martin about a deal on a 2010 expedition Limited which also included my trade in (05' expedition Eddie Bauer). When I arrived at the dealership, he wasted no time in getting me a fair price on my '05 Expedition. Consequently, we were able to get a deal done on the new 2010 Expedition EL in record time without any typical dealership games and hassles. Tom Martin was very knowledgeable, courteous and professional. I will definitely be back for future purchases with Tom Martin. More
I was very impressed with everything about Lil. She was professional and very friendly. I came away from this sale with a new friend. And I will certainly recommend her and your dealership to anyone intere professional and very friendly. I came away from this sale with a new friend. And I will certainly recommend her and your dealership to anyone interested in wanting to purchase or lease a Ford. My husband and I had a rather difficult time agreeing with each other and Lil just got us right on through accommodating me and my stubborn husband. Thank you, Andrea Garrett andrea.garrett@us.labinal.com More
This will be my third new car I have purchased from Mr. Martin this year. As like the other times Mr. Martin was very professional and no pressure. He worked the deal to give me the best trade-in for my o Martin this year. As like the other times Mr. Martin was very professional and no pressure. He worked the deal to give me the best trade-in for my old vehicle and was very upfront and honest. Any future car purchases will be only from Sam Pack's Ford. Thank Tom for actually making buying new cars enjoyable. More
My experience at Sam Pack's Ford dealership will be the start of a new car vendor friendship. I had just left the Mitsubishi dealership across the highway not feeling so great and thought to stop in and se start of a new car vendor friendship. I had just left the Mitsubishi dealership across the highway not feeling so great and thought to stop in and see what Ford had to offer. Overall, Pam was very pleasant, didn't pressure, answered all my questions and made me feel comfortable with my purchase. My family is primarily Mitsubishi & Dodge. I'm on a mission to get them to switch over to Ford when their time comes. I truly did enjoy the overall experience from start to finish with Ford in Lewisville and Pam played a big role in this. Thank you Ford as I take a new journey with my new 2010 Ford Escape XLS!! Oh by the way....SYNC is AWESOME!!! More
James Garrett drove from Dallas to Killeen, Texas to get my car. Have you ever been to Killeen Texas?? No one would do that unless they were a dedicated professional or a crazed serial killer. As far as my car. Have you ever been to Killeen Texas?? No one would do that unless they were a dedicated professional or a crazed serial killer. As far as I know, James hasn't killed a single person. His wife, Lil, helped me sync my cell phone to the car. I'm now synced! Two finer people I've never met. Sincerely, David Vereeke More
The team was outstanding! James helped me reach my goals with a new car without EVER being pushy or "salesy" in any way. He was friendly, respectful, and calm. I truly enjoyed working with him. Lil is clea with a new car without EVER being pushy or "salesy" in any way. He was friendly, respectful, and calm. I truly enjoyed working with him. Lil is clearly an expert with the lease accounts, and quickly and efficiently helped me with that paperwork. Rick was excellent at explaining the complicated loan paperwork and keeping it very quick and simple. I would (and will) recommend this team to anyone, and my husband and I will continue to work with this team to acquire our vehicles in the future. Thanks for the suburb service! More
Reached out to Tony Fuentes who quickly responded to my inquiry about a new vehicle. Excellent service from Paul, Dwight & Keith Upon my arrival at the Dealership Paul & Dwight had 4 prospective vehi inquiry about a new vehicle. Excellent service from Paul, Dwight & Keith Upon my arrival at the Dealership Paul & Dwight had 4 prospective vehicle lined up for me to consider, Took a test drive with Dwight, he answered all my questions including several follow up questions by phone regarding vehicle options. Completed credit app online which expedited the finance process with Keith. I had a lot of fun with Paul, Dwight & Keith, sometimes at their expense. Love the F150 FX2 Sport!!! More
The sales associate was very accomodating and let us drive two vehicles prior to price negotiations. The whole process was very pleasant with the salesman. My only negative was the time involved to comp drive two vehicles prior to price negotiations. The whole process was very pleasant with the salesman. My only negative was the time involved to complete the sale. I'm not sure if they were short staffed that day or not but it took a long time to complete - 5 hours. More
I would like to congragulate Ford Country Of Lewisville for having a very informative and helpful sales staff who made sure I received all the information I needed. Jim Houghton was very professsonal on ha for having a very informative and helpful sales staff who made sure I received all the information I needed. Jim Houghton was very professsonal on handling my buying needs. Also a lot of praise for Dwight Starnes who teams up with Jim and if Jim is tiedup or off duty fills in just like Jim Houghton. The final phase of financing was handled By Keith Emmert who really knows his stuff by finding loans whitch I was looking for to close the deal with Jim. I have purchased 7 vehicles from JIm and Dwight also all handled by Keith. GREAT PEOPLE AT SAM PACKS FORD COUNTRY LEWISVILLE TEXAS GARY C. BROWN More