Sam Pack's Five Star Ford Lewisville

I live in Waco, about a 2+ hour drive to this dealership in Lewisvlle, TX. I found the EXACT Expedition my wife and I were looking for on their webiste Monday evening, August 9th. I requested them to contac in Lewisvlle, TX. I found the EXACT Expedition my wife and I were looking for on their webiste Monday evening, August 9th. I requested them to contact me about the vehicle and within 15 minutes Tom Martin called me and also sent me a return email. I asked him to confirm all the specs their webiste listed for this vehicle to be absolutely sure it was what we wanted. He confirmed everything their website stated. I drove 2+ hours to Lewisville the next day (Tuesday, August 10th) and the vehicle was EXACTLY as he said it was. I bought it that same day. More

My family has purchased several vehicles from this dealership. The sales people I dealt with were more than courteous and very friendly. They made me feel welcomed and they treated me like a family dealership. The sales people I dealt with were more than courteous and very friendly. They made me feel welcomed and they treated me like a family member instead of just a customer. I will continue to give them my business for many years to come. More

In all the years of car buying, this was by far the most enjoyable experiance. The dealership had exactly what I wanted in price and did not try to over sell me. I would reccommend the sale to anyone who as enjoyable experiance. The dealership had exactly what I wanted in price and did not try to over sell me. I would reccommend the sale to anyone who asks me, that SAM PACK is the greatest. Coudos to TOM MARTIN, THE SALESMAN. More

My experience with your employees at Sam Pack Ford has been both enjoyable and professional. Everything was no hassle and quickly done. To be honest the reason my husband and I keep coming back to your de been both enjoyable and professional. Everything was no hassle and quickly done. To be honest the reason my husband and I keep coming back to your dealership is because your employees take such good care of us from selling us a car to service. More

I was treated with respect and patience. I shopped numerous other dealerships and felt most comfortable with Dwight and the Ford Country staff. I feel like I got a good deal and exactly the vehicle I numerous other dealerships and felt most comfortable with Dwight and the Ford Country staff. I feel like I got a good deal and exactly the vehicle I wanted. Other dealerships kept trying to push me into vehicles that were the wrong color or price/options for me. Dwight listened, showed me 4 different models that fit my needs and worked with me through the whole process without once making me feel rushed or compromised. I will definately be back when we trade in my wife's car. More

I give Ford Country of Lewisville this perfect rating because these are REALLY FIRST CLASS people. I highly recommend doing business with them, and will return to do business with them again. Top notch o because these are REALLY FIRST CLASS people. I highly recommend doing business with them, and will return to do business with them again. Top notch organization! Thank you for the fine experience! More

I have never owned a "new" vehicle nor a Ford. So this was a first time experience for me. Jim and Keith did a fantastic job making this THE BEST car buying experience I have ever had with there no press was a first time experience for me. Jim and Keith did a fantastic job making this THE BEST car buying experience I have ever had with there no pressure no hassle attitude, it felt great. At other dealerships I felt pressured and hurried and I do not like that kind of salesmanship. I did my research and shopped around before I ended up back at Ford Country of Lewisville. My purchase was not based solely on price but the whole experience. Lets face it, buying a car isn't the greatest/easiest thing in the world to do. I felt like my deal was good and the financing was great. For our next vehicle purchase we will highly consider a vehicle from the Sam Pack Ford in Lewisville!! Thanks again to Jim Houghton and Keith Emmert. More

I would definitely recommend this dealer ship to anyone looking to buy a new truck. It was a great experience as far as buying a vehicle goes. My salesman was very helpful and found the exact truck I was l looking to buy a new truck. It was a great experience as far as buying a vehicle goes. My salesman was very helpful and found the exact truck I was looking to buy. Once I had found my truck, the finance manager took over and got the deal completed for me. More

Pam greeted us immediately, and was very friendly. The test drive was informative, but casual, and Pam did a great job of pointing out all of the features of the car before letting me take the wheel. The test drive was informative, but casual, and Pam did a great job of pointing out all of the features of the car before letting me take the wheel. The negotiations were handled pleasantly, and I was given a very fair price for my trade-in vehicle. An overall great experience! More

I have to admit that buying my new Ford Fusion was actually a pleasant experience. Not once did I feel like I had to be on guard, or feel like I was being taken advantage of. Charlie Merrifield was my actually a pleasant experience. Not once did I feel like I had to be on guard, or feel like I was being taken advantage of. Charlie Merrifield was my salesman and he was very courteous, professional, and made me feel like he was truly interested in taking care of me. I feel I made a friend in Charlie. Mike Thomas was the sales manager that was involved in my experience. He too was very friendly,and made me feel very relaxed as Charlie Merrifield did. It was clear that Mike was trying to make sure that I got the best deal possible. I would certainly recommend this dealership to my friends, & I would buy from here in the future. More