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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,322 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,322 reviews
July 30, 2022
Zach, at Sam Pack 5 Star dealership, did an excellent job. He’s not only professional but also personable and friendly, keeping me informed of every step along the way. I am very appreciative of his con job. He’s not only professional but also personable and friendly, keeping me informed of every step along the way. I am very appreciative of his concern for good service to his customers. More
by jangrace
Employees Worked With
July 29, 2022
I dealt with Chris in the service center and he kept me informed throughout the process of my car being fixed. Great customer service. If your car needs anything done in service ask for Chris! informed throughout the process of my car being fixed. Great customer service. If your car needs anything done in service ask for Chris! More
by jarredgamble
Employees Worked With
Chris
July 29, 2022
Annette was awesome she got the job done. Thanks Annette for all your help girly Thanks Annette for all your help girly More
by Maria
July 26, 2022
Sam Packs Five Star Ford has been my go to go over 34 years for purchasing new vehicles and having them serviced.. I would recommend them to any one who is searching for a new vehicle or needing service years for purchasing new vehicles and having them serviced.. I would recommend them to any one who is searching for a new vehicle or needing service for the one they have. More
by Elbert Haggard
Employees Worked With
Annette Congrove
July 26, 2022
Ready to serve and serving well! I was kept informed regarding the work and told of updates. I was kept informed regarding the work and told of updates. More
by sallyjosquibb
Employees Worked With
July 26, 2022
Great friendly informative service agent, took time to communicate what my truck really needed for rear brake pads and turning my rotors before I have to replace them. communicate what my truck really needed for rear brake pads and turning my rotors before I have to replace them. More
by Michaelc@favnet.net
Employees Worked With
Paul Sears
July 25, 2022
Seems to be one of the most honest dealership I've dealt with. They don't appear to be trying to take advantage of people, during these crazy times in the auto industry, by adding crazy dealer markups. Appe with. They don't appear to be trying to take advantage of people, during these crazy times in the auto industry, by adding crazy dealer markups. Appear to be responsive about resolving a couple of issues with the new vehicle I bought. More
by Scott K.
Employees Worked With
Amos Bowen, Moe Albasha
