
Sam Pack's Five Star Ford Lewisville
Lewisville, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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If I need to take my car to a Ford Dealer for the service, , I would definitely pick this dealership. service, , I would definitely pick this dealership. More
Overall service has been great with little downtime. Enjoy working with our advisor Zack Nixon. He’s always upfront and helps in planning forward with our services to help spread costs and upcoming vehi Enjoy working with our advisor Zack Nixon. He’s always upfront and helps in planning forward with our services to help spread costs and upcoming vehicle needs. More
Service did an excellent job and got it done on time but the prices were too high. the prices were too high. More
From the purchase of my vehicle, my experience has always been excellent that's why I continue to go back for service. been excellent that's why I continue to go back for service. More
Paul Schroeder is an amazing Service Manager. Always keeps me in the loop, shoots straight, and follows through. I drive 15 miles to see him versus a Ford dealership a half mile away. Would give Always keeps me in the loop, shoots straight, and follows through. I drive 15 miles to see him versus a Ford dealership a half mile away. Would give more than 5 stars if possible. More
I wasn't kept informed because from the beginning, Ron, my service provider, told me how long it would take. My shuttle driver, Louis, was equally very good. As usual, my vehicle was treated very well; my service provider, told me how long it would take. My shuttle driver, Louis, was equally very good. As usual, my vehicle was treated very well; the work was done in a timely manner. And I'm always appreciative of the little extras provided...car wash, fluids topped off, everything the guys do to make my visit better and easier for me. There were a couple of items that needed to be don, but Ron was very understanding that I couldn't afford to do them for another couple of weeks. There was no pressure to do more than what I could afford. That means a lot!! Love My Ford Dealership!!! More
Annette Congrove is an asset to Sam Pack. Annette’s service details and equipment knowledge are genuine and positive in details about the value added service the technicians bring in their Annette’s service details and equipment knowledge are genuine and positive in details about the value added service the technicians bring in their vehicle service recommendations. More
Easy to setup the appointment and they dropped me back at my house. She kept me up to date on my truck and it was serviced earlier than expected. my house. She kept me up to date on my truck and it was serviced earlier than expected. More