San Antonio Dodge Chrysler Jeep Ram | Page 331

The service was great...... The only problem I had was the time it took, we were waiting 2 1/2 hours for our oil change and tires rotated without anyone informing us they were behind. and how cold the bu the time it took, we were waiting 2 1/2 hours for our oil change and tires rotated without anyone informing us they were behind. and how cold the building was, it was like 47 degrees outside and they building didn't have heat on even the employees were warming jackets More

Audrey my service representative was great. James the service manager also came out to meet me and make sure everything was done to my expectations. Very impressed Audrey was very attentive towards my ne service manager also came out to meet me and make sure everything was done to my expectations. Very impressed Audrey was very attentive towards my needs would will definitely come back More

Bought my Jeep from dealership and I have had them do all service on my truck they get the job done and have not had a bad experience yet service on my truck they get the job done and have not had a bad experience yet More

Worst service department I have ever been to. I definitely won’t be going back. The service writers need customer service training and training on how to price a job. definitely won’t be going back. The service writers need customer service training and training on how to price a job. More

We had a very good experience with this dealership. Everyone on the staff that we came in contact with were very friendly. Our salesperson Josh Semlinger was very professional and went above and beyond Everyone on the staff that we came in contact with were very friendly. Our salesperson Josh Semlinger was very professional and went above and beyond to make sure the vehicle we purchased was up to our satisfaction. I would give him 5 stars. Very good dealership, would consider purchasing from them again. More

Made us very comfortable and happy. Very nice dealership. Leased a 2021 Wrangler loaded with great features. Made my daughter very happy. Thank you very much. Leased a 2021 Wrangler loaded with great features. Made my daughter very happy. Thank you very much. More

The staff was really helpful and patient. The process was quite lengthy the day of my purchase but my sales rep made sure to apologize. The breakdown of process initially was too brief and not well explained quite lengthy the day of my purchase but my sales rep made sure to apologize. The breakdown of process initially was too brief and not well explained but I got a little more assistance during my finance portion. More

Great service. Mrs. Sonia was very informative and kind. I had good experience at this location. Staff is friendly. Will be doing business with them again. I had good experience at this location. Staff is friendly. Will be doing business with them again. More

I was scheduled at 11am but was said that I wasn't in the system at all. But I got an confirmation email showing that I was scheduled for 11am and ended up stuck up there until almost 1pm (12:47). No one kep system at all. But I got an confirmation email showing that I was scheduled for 11am and ended up stuck up there until almost 1pm (12:47). No one kept me updated on the status of my vehicle or anything until I physically went outside and watched my car get serviced. Poor Customer Service. More

Sonia had my truck diagnosed, the parts were ordered, and it was fixed quickly. Sonia kept me informed thru the entire process. Sonia is a credit to san antonio dodge/Chrysler jeep. it was fixed quickly. Sonia kept me informed thru the entire process. Sonia is a credit to san antonio dodge/Chrysler jeep. More