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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

4.4
611 Lifetime Reviews Review Dealership

611 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 03, 2021

"Would like to thank Christopher from the service dept. I..."

- Alyssa521

Would like to thank Christopher from the service dept. I had a small issue and he contacted me right away to make things right . Thank you .

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Recommend Dealer
Yes
Employees Worked With
Christopher Woolen
Mar 04, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Alyssa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christopher and the rest of our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

March 03, 2021

"I am totally satisfied with the service I received. My..."

- rangermarty68tx

I am totally satisfied with the service I received. My vehicle was fixed correctly and by professional mechanics. My advisor was very professional and knowledgeable of his job.

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Recommend Dealer
Yes
Employees Worked With
Alfred Afflitto
Mar 04, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

March 02, 2021

"Courteous and fast service. Was kept up to date on..."

- WILY0

Courteous and fast service. Was kept up to date on progress of work. Vehicle was ready and parked up front when I arrived. Chris was my service rep and he was awesome.

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

March 01, 2021

"I’ve been a customer for about three years most of the..."

- lee6566

I’ve been a customer for about three years most of the time service has been coordinated and as expected. Staff are always polite and friendly. My most recent visit very surprising since David very clear and very timely with the delivery of the service to my 2014 Ram. And yes there’s been times when I went to this dealership and it seem that the service guy was unsure of what was possible from a delivery standpoint that’s why I found David to be so refreshing.

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Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for David and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

March 01, 2021

"Great service, Nick was very nice and courteous the whole..."

- GONZALESWMG3

Great service, Nick was very nice and courteous the whole time I was there. He kept me informed about my vehicle through the whole process.

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Recommend Dealer
Yes
Employees Worked With
Nick
Mar 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nick here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 01, 2021

"The dealership was very busy and even though they had..."

- 1202GONZALEZ

The dealership was very busy and even though they had long lines staff came by my vehicle as I was inline to assure me that they would get to me as quickly as they could. Overall the service was very fast and my jeep was ready faster than I though it would be seeing how busy they were that morning.

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Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Mar 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

February 26, 2021

"I was there for service with oil change and recall, rep..."

- MOSS.CIV5

I was there for service with oil change and recall, rep was very good and attentive, I'll come back because I want that 300

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Recommend Dealer
Yes
Employees Worked With
Feb 27, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

February 26, 2021

"Great experience and gave outstanding customer service ...."

- felito.vazquez73

Great experience and gave outstanding customer service . Got where we needed to be and walked out with an awesome car would definitely recommend this dealership

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Recommend Dealer
Yes
Feb 26, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle, Felito! Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

February 26, 2021

"I’ve been coming here for service ever since I bought my..."

- ALYSONMITCHELL12

I’ve been coming here for service ever since I bought my Jeep here 2 years ago. I’ve never had any issues here and the associates have always been kind.

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Recommend Dealer
Yes
Employees Worked With
Allen
Feb 26, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write us an awesome review, Alyson! We are very happy to have provided you with such a positive experience over the years! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

February 25, 2021

"Joshua Verdin did an outstanding job during my visit...."

- STEVENJSA10

Joshua Verdin did an outstanding job during my visit. The oil change was done in a timely matter and he ensured my issues were resolved before leaving. Joshua's customer service was an A+!! Thank you

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Recommend Dealer
Yes
Employees Worked With
Joshua Verdin
Feb 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us, Steven! We're happy to hear Joshua was able to take great care of you and listen to all of your needs. We truly appreciate your awesome feedback! charlescluck@sanantoniodcj.com Fix Ops Director

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