San Antonio Dodge Chrysler Jeep Ram

Great service Noe did a great job of keeping me informed as the repair work on the Ac was being completed. I appreciated his follow through and customer care. Noe did a great job of keeping me informed as the repair work on the Ac was being completed. I appreciated his follow through and customer care. More

Nice Job Allen was a very nice and helpful person! No matter what the circumstances were he made sure I was good to though. Although I was there a very long ti Allen was a very nice and helpful person! No matter what the circumstances were he made sure I was good to though. Although I was there a very long time he definitely made it worth it!. Very outgoing and understanding personality and great customer service! I would definitely recommend him to my fellow friends. More

Customer service refreshed If all customer service was given the way Tony performed this would be the best place ever. He definitely knows the value of customers. His tats were If all customer service was given the way Tony performed this would be the best place ever. He definitely knows the value of customers. His tats were pretty cool too. More

Good Service I don’t usually leave reviews but I did receive prompt service. I scheduled an appointment and was attended to promptly. They called me back within f I don’t usually leave reviews but I did receive prompt service. I scheduled an appointment and was attended to promptly. They called me back within four hours to advice on what needed to be done and my vehicle was ready early the next day, (7:30 am)! More

Service Dept Manager was great but Mechanic needs training Charisse was my Service Department manager and she was great. The mechanic......not so much. I don't know who the mechanic was that actually di Charisse was my Service Department manager and she was great. The mechanic......not so much. I don't know who the mechanic was that actually did the work but s/he needs training. After the initial warranty work to fix the shift mechanism, the mechanic overtightened and stripped the screws on the steering column shroud leaving the shroud unusable. Instead of telling me of their mistake and handling it on the spot, they allowed me to take the vehicle. When I discovered the mistake, I called Charisse who was great in getting it fixed but it cost me two additional trips into the dealership and lost time. More

Excellent When I arrived at the dealership everyone from general manager down to parts and service person were very polite and attentive. The salesperson Freddi When I arrived at the dealership everyone from general manager down to parts and service person were very polite and attentive. The salesperson Freddie Dixon had several vehicles for me too see, very curious and no pressure, everything you would want when shopping. Helping to get financing was so easy, left there in exactly what I wanted More

Ram Purchase Although the dealership was busy and there was an extended wait time MARIO Garza did a great job at making the time go by easier by continuous convers Although the dealership was busy and there was an extended wait time MARIO Garza did a great job at making the time go by easier by continuous conversation and follow up. Since it was late he also volunteered to travel with us to pick up a trade to make up for the time we waited, which was a nice gesture. The purchase follow up video from Ron was also a great idea. More

Fix factory recall items 2014 Ram Everything went fine until Anthony (Tony) handed me my keys. He pointed to where the truck should’ve been parked. It was nowhere to be found. I spe Everything went fine until Anthony (Tony) handed me my keys. He pointed to where the truck should’ve been parked. It was nowhere to be found. I spent 15 minutes walking the entire lot looking for my truck. I didn’t know where Tony went until another employee pointed out his workspace. I asked him where my truck was. He walked back to the service bays and drove it up to me (???!!!). He apologized and said, “Well, at least you got a workout.” I was angered by his comment but bit my tongue and just left the lot. Can’t complain about the service, but that comment (???!!!). You may also want to speak to the employees who work the inside checkout/pay counter near the waiting area. They were speaking loudly about customers, some who were sitting in the nearby waiting area. I heard every word clearly over the TVs. Seemed a less than professional behavior at any time, but much more so with customers within earshot... More

Good customer service adequate price for service and keeping customer inform of how the service was going and warranty on what work was done, thanks adequate price for service and keeping customer inform of how the service was going and warranty on what work was done, thanks More

Excellent attention Friendly service with satisfaction guaranteed Our sales person help us to decide the best option and work with our budget and the dealership has a l Friendly service with satisfaction guaranteed Our sales person help us to decide the best option and work with our budget and the dealership has a lot of stock so we can choose our best option More