San Antonio Dodge Chrysler Jeep Ram

the finance rate they wanted to give me was way off, all the time frames they gave me were wrong, i got penalized from my back because they waited to pay off my bank,when i went up there to get my plates no the time frames they gave me were wrong, i got penalized from my back because they waited to pay off my bank,when i went up there to get my plates no one wanted to help me put them on they just stood around and said they were busy, not calling me back after i would leave countless messages. More

My experience at the dealership was awesome from the moment that Eddie Klarfield approach me, Eddie was very pleasant and put me at ease with his demeanor. Eddie was very knowledgeable about the vehicle moment that Eddie Klarfield approach me, Eddie was very pleasant and put me at ease with his demeanor. Eddie was very knowledgeable about the vehicle that I was interested in; Eddie made this transaction so easy and he took care of everything immediately. I would recommend any of my friends to this dealership and especially Eddie to be the person that they deal with. As far as the paperwork part was just as enjoyable as the begining Len Dowling was also very friendly and kept the enjoyment of buying my new Charger as a very easy and painless situation into a great momnet for me. Both these guys were awesome...... More

Eddie was very professional. He was very knowledgeable about the trucks. He was pleasant and honest. He is a straight up guy, which means a lot to us. I would recommend him to my friends and family. Ma about the trucks. He was pleasant and honest. He is a straight up guy, which means a lot to us. I would recommend him to my friends and family. Margaret and Charles Houser More

Our experience was very friendly and was geared towards customer service as the foremost. Jigs was our internet representative and he coordinated with us throughout the week to ensure we knew that he woul customer service as the foremost. Jigs was our internet representative and he coordinated with us throughout the week to ensure we knew that he would be waiting for us on our scheduled day. When we arrived Eddie, asked if he could assist due to Jigs being engaged with another customer. Eddie was very professional and provided us very good customer service. He was very attentive and kept providing alternative vehicles based on us changing our minds between Crew Cab and Quad Cab. Even though the Facility was very busy, we really felt that we were important due to the fact that Jigs kept checking back with us and assured us that Eddie would take good care of us. We were fortunate enough to find a 4x2 Laramie Quad Cab, on the lot with a terrific two tone color scheme, (spurs colors). After test driving the vehicle we really liked all the options and the way it handled. We noticed a little vibration in the ride at about 40 miles per hour and not so much after 50 miles per hour, so we asked Eddie and Jigs if we could get the tires balanced and without hesitation assured us they would get it done for us. In addition, we knew based on the mileage that the vehicle had been parked for some time on the lot, because the driver side door would make a squeaking sound, like rust had set inside the door joint. Once again, Jigs indicated that he would take care of it without any hesitation. In addition, Len in Finance was extremely helpful in getting us a competitive interest rate as well a good price on our extended warranty. Lastly, Jigs was concerned about our wait for new vehicle prep and asked if we wouldn't mind coming back on Monday to get our new truck prepped properly due to a shorter turn around. As it turned out it rained all day Sunday and Monday's forecast is set for clear skies. I guess Jigs knew what he was doing. Thanks again folks, You guys really know what customer service is all about. Jaime Fernandez More

Mr. Patel was extremely courteous and helpful. He obviously has a comprehensive knowledge of the dealership's inventory and is very familiar with the features of each vehicle in stock. This vehicle i obviously has a comprehensive knowledge of the dealership's inventory and is very familiar with the features of each vehicle in stock. This vehicle is to be our tow car for our RV, so it was important that we verify towability. Mr. Patel obviously was very conversant with that, having sold the Jeep Wrangler to other RV owners and having verified for them that the car is towable. He was able to tell us exactly what to do to put it into towable mode. We knew which two specific vehicles we wanted to look at, so he was able to show them to us and help us to compare features and prices in order to reach a decision. As soon as we made our choice, he had the vehicle quickly detailed, fueled and ready to drive out. More

The dealer was very professional. He worked with the requirements we asked for and got us a 0% rate and helped us pay off my old truck while also making the price for the new truck very reasonable. I al requirements we asked for and got us a 0% rate and helped us pay off my old truck while also making the price for the new truck very reasonable. I also just took in my truck to get running boards installed on it and it took no time at all and the service advisors were very helpful in everything that they did. More

Garry was very helpful and went above and beyond helping me purchase my vehicle. He answered all my questions and was prompt when responding to emails and offering suggestions. He even came in on his day me purchase my vehicle. He answered all my questions and was prompt when responding to emails and offering suggestions. He even came in on his day off when I purchased my vehicle. I've dealt with many salepeople over the years and it isn't always a pleasant experience. Some salespeople are pushy and won't return emails or phone calls. For me customer service is one of the major factors when I purchase a vehicle. Garry never used high pressure tactics to get me to "buy now" and was always very patient with me while I was deciding on the right vehicle for me. I greatly appreciate his professionalism and his excellent customer service. I would definately purchase another vehicle from him and recommend him to my friends. This purchase was truly a pleasure. Thank you! Maribeth King More

I was very impressed with the experience of buying a car from this dealership. Easy going, no pressure environment with knowledgeable personnel, where no question was a stupid one. The price was a little from this dealership. Easy going, no pressure environment with knowledgeable personnel, where no question was a stupid one. The price was a little higher than others I found but the condition of the car was fantastic with great options. Thank you Garry and Keith. More

The Help of Adam Yarbrough was great. He took the time to explain things and help me find the exact vehicle I was looking for. to explain things and help me find the exact vehicle I was looking for. More

This young man was one of the most professional salesman we have encountered. We were visiting your car lot at a time when it was closed. He approached and gave us his card and didn't try to pressure us a we have encountered. We were visiting your car lot at a time when it was closed. He approached and gave us his card and didn't try to pressure us at all, only asking that if we did return he'd be glad to assist us. My husband did return the next day and Eddie showed him the T&C van that we had looked at and went over specifics with him. The paperwork was completed, to be finished up when we brought in the down payment. (We were selling our old car ourselves and were to pick up the money the next day.) We returned for pickup of the vehicle which had already been prepped and additional features added. It took less than 30 minutes to finalize the transaction and another 30 for Eddie to go over the vehicle features with us. He helped load our phone information into the system. All in all a very good experience. We will be sure to tell our friends should any express interest in your vehicles. More