San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Audrey in the service department is always ready to serve us, she makes sure everything we want done is done correctly and in a very timely manner. us, she makes sure everything we want done is done correctly and in a very timely manner. More
Derrick at the parts department was awesome! My service advisor treated me with respect. The service I received was excellent. I am definitely returning to this dealership. advisor treated me with respect. The service I received was excellent. I am definitely returning to this dealership. More
Randall was very helpful from start to finish, best visit in 10 years! Very good communication throughout the process, left me with options on future repairs. in 10 years! Very good communication throughout the process, left me with options on future repairs. More
Chris is awesome. My paperwork was completed before I arrived. I was able to drop my truck off with no issues. Chris goes above and beyond to make sure I received the best service. Thanks Chris for all y arrived. I was able to drop my truck off with no issues. Chris goes above and beyond to make sure I received the best service. Thanks Chris for all you do. More
Service Dept did a good job on my repairs, and I would to see a little improvement on the customer communication, overall everything else was satisfactory. see a little improvement on the customer communication, overall everything else was satisfactory. More
Kudos to Audrey for exceptional communication/customer service. I could not have asked for a more friendly and reliable experience. She represents the Dodge team well. And Kudos to Katie at checkout. Appr service. I could not have asked for a more friendly and reliable experience. She represents the Dodge team well. And Kudos to Katie at checkout. Appreciate the upbeat attitude and smile. More
I am not happy with my last service visit. They were unable to make the repair due to not being able to duplicate the problem. The drivers side dash has a rattle when the temperature is cold. I explai unable to make the repair due to not being able to duplicate the problem. The drivers side dash has a rattle when the temperature is cold. I explained this to them and they advised that if they couldn’t duplicate it they couldn’t repair it. I had asked them to check the fastenings to see if they were loose. The warranty will be expired when it gets cold again. So I am stuck with a rattling dash. I felt they should have checked the fasteners to see if they were loose. I will not ever return there for service. More
The automated checkin and the updates via text made the overall experience more positive and I appreciated staying informed on the progress of the service overall experience more positive and I appreciated staying informed on the progress of the service More
Getting a vehicle serviced is always a frustrating process. Audrey did her best to make this as smooth as process. It did take them a bit of time to figure out the issue. But they did and I couldn’t b process. Audrey did her best to make this as smooth as process. It did take them a bit of time to figure out the issue. But they did and I couldn’t be happier. More