San Antonio Dodge Chrysler Jeep Ram - Service Center

For some reason I always have issues when I go to this place. Guess I’ll never learn. Last time I went for oil change and tire rotation oil got changed but not my filter and tires were not rotated. This t place. Guess I’ll never learn. Last time I went for oil change and tire rotation oil got changed but not my filter and tires were not rotated. This time they broke a lug and sensor wire. Had to ride around for a few days to wait for parts. They did fix i Everything at no cost to me but I can never get the time I had to waste back. The service manager Charisse John’s was the only good thing that happened in this three day ordeal. Her customer service was impeccable and she was extremely professional and true to her word in that she would ensure that I was taken care of. She is the only reason the businesses received the two stars I gave. Rated on her own she exceeds 5 stars. More

Fantastic professional service from Allen Gomez, he listened, was attentive and was able to promptly arrange a technician to find a resolution. Appreciate all that Allen was able to rectify. Cheers! listened, was attentive and was able to promptly arrange a technician to find a resolution. Appreciate all that Allen was able to rectify. Cheers! More

Great service. They had me in and out as quick as possible. They had great customer service. I would recommend this Dodge dealership to anyone. possible. They had great customer service. I would recommend this Dodge dealership to anyone. More

Overall great service. Quick on the service every thing no questions and waiting area was good Quick check in Kathryn and very help and keep me update with the truck no questions and waiting area was good Quick check in Kathryn and very help and keep me update with the truck More

Took 4 days to fix the issue, which was a recall and the dealership wanted to charge us to diagnose the vehicle. Horrible communication, and the service person that was helping us was very rude at the end o dealership wanted to charge us to diagnose the vehicle. Horrible communication, and the service person that was helping us was very rude at the end of the transaction. More

Forgot to put cap oil tank on a MULTI-POINT inspection, caused huge inconvenience. I had to called the next day and a manager was able to resolve issue but the whole ordeal causing me to not return back fo caused huge inconvenience. I had to called the next day and a manager was able to resolve issue but the whole ordeal causing me to not return back for services. More

Randall was exceptional in assisting me with my vehicle problem. Randall is definitely an asset to San Antonio CPD. I will be returning to this dealership for any future problems. problem. Randall is definitely an asset to San Antonio CPD. I will be returning to this dealership for any future problems. More

My experience was great. The person I worked with named Allen exceeded my expectations by making sure me and my vehicle were taken care of. Allen exceeded my expectations by making sure me and my vehicle were taken care of. More

Great service, Anthony was my advisor he has great with solving any issue . I wish that all other Dodge dealers / services were good as this one ! solving any issue . I wish that all other Dodge dealers / services were good as this one ! More

After some issues with our extended warranty company our vehicle was repaired to our satisfaction. Randall took care of us throughout the process. Thank you! vehicle was repaired to our satisfaction. Randall took care of us throughout the process. Thank you! More