San Leandro Chrysler Dodge Jeep RAM SRT

This dealership has had my vehicle since Jan 2nd and this has caused me a great hardship. My vehicle is not just for personal use but also for my business. I have had to pay out of pocket over 3000 for renta has caused me a great hardship. My vehicle is not just for personal use but also for my business. I have had to pay out of pocket over 3000 for rental cars and only being offered to be reimbursed for 10 days. This shows that this dealership does not appreciate or care about their customers. After being there for over a month I was told the vehicle was fixed and ready for pick up. Not even 30 minutes went by before the engine light came on and start to show signs that the vehicle was never fixed. When I contacted the dealership, instead of apologizing for the inconvenience I was told if I continued to drive it they would not responsible for what happens to the vehicle. Well the only way to get it back was to drive it back. Once backnin their possession I was told they installed a faulty transmission. I have been passed around from one 800 number to the next and no one seems to know how or even show interest in helping me. More

They always treat me with respect, the work is always done fast and efficiently thanks done fast and efficiently thanks More

had an absolutely amazing experience. the best dealership I've ever worked with. They are all very professional. the best dealership I've ever worked with. They are all very professional. More

Good and professional. Lot of car options when compared to other dealers. Good luck and best wishes Lot of car options when compared to other dealers. Good luck and best wishes More

I had the most positive experience at San Leandro CDJR. Weng was very helpful and knowledgeable about the vehicle I wanted to purchase. He was very patient with my questions and did everything he could to Weng was very helpful and knowledgeable about the vehicle I wanted to purchase. He was very patient with my questions and did everything he could to help me out. He kept things on a professional level while also being very relatable and easy to talk to. Val went above and beyond with his service and did everything in his power to make sure I left happy and with what I wanted. It was a long process and we hit a few bumps along the way but Val made sure to find a solution we both could be happy with. At no point did I feel pressured into anything and both Weng and Val made me feel like I was in control of the final decision without any added pressure or convincing. I will highly recommend San Leandro CDJR to anyone who is looking to purchase a vehicle and specifically Weng as their go to salesman. I can’t applaud Weng and Val enough for their exceptional service. More

Sal was very helpful from the first step to the dealership all the way of my purchased dealership all the way of my purchased More

Great process. They worked well with me and helped me get the car that I wanted a t a great price that I didn't expect. They worked well with me and helped me get the car that I wanted a t a great price that I didn't expect. More

I took my car on Monday for an oil change and to check out a noise. The noise was not checked out until essentially the end of the day on Wednesday. It was not determined until Thursday that a part had out a noise. The noise was not checked out until essentially the end of the day on Wednesday. It was not determined until Thursday that a part had to be ordered to and was going to take several more days to fix. More

We stopped in on a very busy Presidents Day. After a short wait we were quickly shown the truck, I had seen advertised online. Karen helped us understand all of our options efficiently and profe After a short wait we were quickly shown the truck, I had seen advertised online. Karen helped us understand all of our options efficiently and professionally and helped us to purchase exactly what we came for. More

The most horrible experience! ! You need a better service manager then maybe employees will be more respectful of patrons. ! You need a better service manager then maybe employees will be more respectful of patrons. More