San Leandro Chrysler Dodge Jeep RAM SRT

Gino was very knowledgeable of the vehicles and was spot on with my preference and choices. Gino was a sound salesman! Thanks Gino and Jeep! on with my preference and choices. Gino was a sound salesman! Thanks Gino and Jeep! More

Terrible customer service by Bobby. He never returned my call, nor provided an update after 5 days. I will not take my car there again. I will go to Fremont instead. call, nor provided an update after 5 days. I will not take my car there again. I will go to Fremont instead. More

Good Service Although it took a while to get my car back and no update to let me know that my car was ready for pickup not until I called, I'm satisfied specially Although it took a while to get my car back and no update to let me know that my car was ready for pickup not until I called, I'm satisfied specially a was given a service ride to my house. The only issue was, it took a while at the Service Dept to schedule an appointment and to fix my car issue was because Mechanics were overwhelmed with a lots of cars waiting for repairs they're able to diagnosed my car. Hopefully its fixed as expected. More

Very bad service and communication I had an appointment to service my vehicle but they didn't start working on it until the following next day and was finished almost at closing time. N I had an appointment to service my vehicle but they didn't start working on it until the following next day and was finished almost at closing time. No phone call was made to me I kept calling them never got a return call back until I had to catch another UBER what a waste of time and money for me No communication at all. Very unhappy. More

The worst dealership I’ve ever dealt with! The service department won’t even call you let alone pick up the phone when you call. They had my Jeep for three days and never contacted me or return my message department won’t even call you let alone pick up the phone when you call. They had my Jeep for three days and never contacted me or return my messages regarding the status of my vehicle. I finally just went and got it to have someone else work on it. More

60,000 mile maintenance I scheduled maintenance on Monday, was told if I could leave vehicle the following Thursday, the work would be done. I dropped vehicle off at 6:30. I scheduled maintenance on Monday, was told if I could leave vehicle the following Thursday, the work would be done. I dropped vehicle off at 6:30. Went to pick it up at 4 pm, it wasn't going to be ready. A rental vehicle was provided. That did involve a 20 minute wait for ride to car rental, a 30 minute wait at car rental. Friday, two phone calls to service were not responded to, so I drove over after work. Was told that vehicle would be ready by time I got back from car rental. Ten minute drive, a wait for 20 minutes at car rental till they could drive me back to DCJR and then a wait in line to pay and pick up vehicle. The "change oil soon" message was still on, even though the oil had been changed. I followed instructions in owner's manual to turn it off to no avail. Went back to DCJR and maintenance crew pumped gas pedal 10 times and succeeded in getting "change oil soon" to go away, and made sure the maintenance indicator said oil is at 100%. More

They’re so nice and makes us happy they helped us like a old customer. Very appreciate everything me and my family so happy and excited thank you again old customer. Very appreciate everything me and my family so happy and excited thank you again More

So I went to San Leandro dealership to buy me a new car the people was really nice Michael was very professional he explained me everything that I need to know about the car and he did above and beyond to the people was really nice Michael was very professional he explained me everything that I need to know about the car and he did above and beyond to get me the best deal that I can get so thank you very much Michael for everything More

As first time buyer overall had Great customer service, everyone is nice and friendly. Process was simple and fast. Recommend this dealer. Everyone was very helpful due to questions. everyone is nice and friendly. Process was simple and fast. Recommend this dealer. Everyone was very helpful due to questions. More

Daniel did a great job and made sure I was happy with my purchase! He showed me around until I found a car I loved. purchase! He showed me around until I found a car I loved. More