San Leandro Chrysler Dodge Jeep RAM SRT

Great service all around they helped me out in every way possible. They were able to let me leave the lot putting half down for the car. possible. They were able to let me leave the lot putting half down for the car. More

Started the process With Raul online. Came into the dealership and he had the car ready for me. Everything was easy and pleasant. Would definitely do business there again. dealership and he had the car ready for me. Everything was easy and pleasant. Would definitely do business there again. More

Raul is a fantastic person help us to find the best vehicle ,we have a great experience in the process I will recommend San Leandro Dodge vehicle ,we have a great experience in the process I will recommend San Leandro Dodge More

100% satisfied customer! Kale pulled out the red carpet! Super V.I.P treatment! Pure excellence customer service! Totally recommend his service to anyone! Great personalization! Super V.I.P treatment! Pure excellence customer service! Totally recommend his service to anyone! Great personalization! More

Gino cool guy - Friendly, good customer serviceShowed Gino cool guy - Friendly, good customer service Showed honest and trust then he bring Frank who convinced us to buy the car we were lookin it was goo Gino cool guy - Friendly, good customer service Showed honest and trust then he bring Frank who convinced us to buy the car we were lookin it was good experience. More

This dealership has a large inventory and more importantly friendly staff members. I had a pleasure to work with was Carlos Delgado. He is great and courteous. He made the process go by with ease importantly friendly staff members. I had a pleasure to work with was Carlos Delgado. He is great and courteous. He made the process go by with ease along with the rest of staff members. More

If I could give 0 stars I would.I had an appointment If I could give 0 stars I would. I had an appointment set on a Wednesday. My wife called in, and asked for 3 things; check engine light, oil change If I could give 0 stars I would. I had an appointment set on a Wednesday. My wife called in, and asked for 3 things; check engine light, oil change, and 2 recalls. I dropped my car off Tuesday night. The employee said it could be two days since they were busy. I said ok. On the way home from work on Wednesday I stopped by for an update. They stated they hadn’t even looked at the car yet. I asked why did I bring it in then for an appointment. The employee stated appointments get you in line for service. I had never heard of of company that sets appointments, but have no true time frame in mind for when they would start their service. I voiced my concern and the employee said it would be done Thursday. Thursday I went in again to check progress. The employee stated it wasn’t ready because they couldn’t find the problem. I asked if they had started to look at it. He stumbled his words which made me think he was lying (found out later he was), he said yes they had, but tech couldn’t figure it out yet. On Friday I couldn’t got in, so I called 4 times and left a message. No one ever returned my call. Saturday morning I came by and spoke to another employee . I had asked for a manger, but they weren’t in. He stepped in and said he would try and help. He found out nothing had even to happened to my vehicle yet, proving prior employee was lying. He said he would make it right, and have it ready that day. They closed at 4, so at 330 I started calling to figure out what was happening. At 3:45 they informed me the correct part wasn’t in, and the vehicle wouldn’t be ready until Tuesday. He offered for me to pick up my vehicle, or they would get me a rental . I decided rental was best option. At 4:15 he sent me a rental confirmation. I asked what rental location. The one they used closed at 430 on Saturday's, and wasn’t open Sundays. So while I was thankful he tried to help, didn’t do anything for that weekend. Tuesday I finally get the call my car is ready. I go to pick it up, and the blinker isn’t fixed. The vehicle was left there another day. After one week, I got my car on Wednesday. I wish this was a one off case for them, but in my times going in, I saw this happen to two other customers. First Lady was visibly upset about having the vehicle in so long, and having to pay for her rental car. They employees behind counter rudely told her to send the bill to corporate, and chuckled when she left. Another customer came in after 5 days to find out he also had to wait another 3 days. When he asked for an answer on why it was taking so long, the employee just said he didn’t know. I hope this dealership gets enough feedback to either fix the issue they have or shutdown. More

As soon as we stepped on the lot, Kale Wright and the owner Armando gave us great customer service. They took care of my family and I. They got the deal done for us .Thank you owner Armando gave us great customer service. They took care of my family and I. They got the deal done for us .Thank you More

I left my vehicle there early in the morning at 7:30am. No call from service technician (ST) to inform me of needed repairs/update. I called at around 2:30pm, twice, I left a vm with no return call. I fina No call from service technician (ST) to inform me of needed repairs/update. I called at around 2:30pm, twice, I left a vm with no return call. I finally came back in at around 4:30. ST dis not have an update of my vehicle and was looking for it. Waited in lobby, by 5pm, he told me where leaks are coming from. Has not done oil change. Nobody was able to help adjust charges I should not have been charged for for lack of customer service. When the ST tried to ask for help from co-worker, co-corker cursed and said, ‘I’m going home’. . Waste of my time and day off from work. More

Excellent customer service!! Ask for Jose he’s the best he’s always willing to help you and can recommend you what’s best for you and your car:) he’s always willing to help you and can recommend you what’s best for you and your car:) More