San Leandro Chrysler Dodge Jeep RAM SRT

The worst dealership I’ve ever dealt with! The service department won’t even call you let alone pick up the phone when you call. They had my Jeep for three days and never contacted me or return my message department won’t even call you let alone pick up the phone when you call. They had my Jeep for three days and never contacted me or return my messages regarding the status of my vehicle. I finally just went and got it to have someone else work on it. More

60,000 mile maintenance I scheduled maintenance on Monday, was told if I could leave vehicle the following Thursday, the work would be done. I dropped vehicle off at 6:30. I scheduled maintenance on Monday, was told if I could leave vehicle the following Thursday, the work would be done. I dropped vehicle off at 6:30. Went to pick it up at 4 pm, it wasn't going to be ready. A rental vehicle was provided. That did involve a 20 minute wait for ride to car rental, a 30 minute wait at car rental. Friday, two phone calls to service were not responded to, so I drove over after work. Was told that vehicle would be ready by time I got back from car rental. Ten minute drive, a wait for 20 minutes at car rental till they could drive me back to DCJR and then a wait in line to pay and pick up vehicle. The "change oil soon" message was still on, even though the oil had been changed. I followed instructions in owner's manual to turn it off to no avail. Went back to DCJR and maintenance crew pumped gas pedal 10 times and succeeded in getting "change oil soon" to go away, and made sure the maintenance indicator said oil is at 100%. More

Alfreda was great. Thankyou for the excellent follow through after the sale. Even though the vehicle had an issue he went out of his way to make it right. through after the sale. Even though the vehicle had an issue he went out of his way to make it right. More

Daniel did a great job and made sure I was happy with my purchase! He showed me around until I found a car I loved. purchase! He showed me around until I found a car I loved. More

So I went to San Leandro dealership to buy me a new car the people was really nice Michael was very professional he explained me everything that I need to know about the car and he did above and beyond to the people was really nice Michael was very professional he explained me everything that I need to know about the car and he did above and beyond to get me the best deal that I can get so thank you very much Michael for everything More

As first time buyer overall had Great customer service, everyone is nice and friendly. Process was simple and fast. Recommend this dealer. Everyone was very helpful due to questions. everyone is nice and friendly. Process was simple and fast. Recommend this dealer. Everyone was very helpful due to questions. More

Tish Evans communicated effectively and was ourtstanding. Val Salgado was able to genuinely research and negotiate the final price fairly. Alfredo Villanueva persevered the entire process. Much appreciated f Val Salgado was able to genuinely research and negotiate the final price fairly. Alfredo Villanueva persevered the entire process. Much appreciated fo the aforementioned individuals. More

I definitely appreciate the service overall, great individuals all around and very genuine. I highly recommend this company and delearship to anyone that wants a great car plus service. individuals all around and very genuine. I highly recommend this company and delearship to anyone that wants a great car plus service. More

They don’t answer the phone and took too long 3 days to return car for a recall which should be fast in one day. return car for a recall which should be fast in one day. More

Great customer service. Very informative and friendly. So happy with my new Jeep grand Cherokee 2020. This team made it happen and I felt very confortable With them. Thank you 🙏 happy with my new Jeep grand Cherokee 2020. This team made it happen and I felt very confortable With them. Thank you 🙏 More