San Leandro Chrysler Dodge Jeep RAM SRT

My Uconnet is not able to locate my vehicle. I keep getting the run around. Uconnect is saying to replace the system and Chrysler appears to be clueless. This has been going on for 3 months. Eve I keep getting the run around. Uconnect is saying to replace the system and Chrysler appears to be clueless. This has been going on for 3 months. Every time I bring my car in, something is not working and they can not test. If my car is stolen, I have no way to locate it. Today, when I tried to locate my vehicle that's sitting in front of my home, in Oakland, my car is showed in Castro Valley. If I had know the service would be so awful, I would have gone somewhere else. When request to locate my vehicle, I can see it streaming and 15-20 mins later, I receive a fail message. When are you going to fix the problem or replace the unit????? I honestly hate coming there. It's cold, no one appears to care about the customer. There is no desire to go the extra mile.........for a Jeep owner.........Alfredo is the only person that's willing to help and he's in sales......... More

GREAT CUSTOMER SERVICE ! Customer service was excellent , this is my second purchase this year. Very professional staff . They all work together. The team is very knowledgeabl Customer service was excellent , this is my second purchase this year. Very professional staff . They all work together. The team is very knowledgeable about their vehicles.. More

Great I have been bringing my Dodge trucks for maintenance and repairs for the Last 15 years or so,San Leandro Dodge has always repaired the first time and I have been bringing my Dodge trucks for maintenance and repairs for the Last 15 years or so,San Leandro Dodge has always repaired the first time and have always been customer focused. More

Good service At first we had a bit of confusion with the pricing of the car but we resolved it and were able to purchase how we wanted. At first we had a bit of confusion with the pricing of the car but we resolved it and were able to purchase how we wanted. More

GREAT. Really friendly customer service from Raul. He was patient and really understanding of my needs. Also Karnail was helpful and he was able to negotia Really friendly customer service from Raul. He was patient and really understanding of my needs. Also Karnail was helpful and he was able to negotiate a great price for my new car. Highly recommended. More

Customer service Muchas gracias a Raul por toda su ayuda. Y por aclarar todas nuestras preguntas. Nos llevamos justo lo que llevábamos en mente. Simplemente muy atento Muchas gracias a Raul por toda su ayuda. Y por aclarar todas nuestras preguntas. Nos llevamos justo lo que llevábamos en mente. Simplemente muy atento con los customers More

I was very happy with the outcome I really want to thank them for all they did to help me even tho i didnt have no money down and im happy with the service the resort i got and i will I really want to thank them for all they did to help me even tho i didnt have no money down and im happy with the service the resort i got and i will referral a friend there as well. More

Gino/Eddy Gino and Eddy were fantastic! They both answered all my questions and did their best to provide me with the best deal! They were looking out for me fr Gino and Eddy were fantastic! They both answered all my questions and did their best to provide me with the best deal! They were looking out for me from the start and providing me with all the financial information to get the best deal. If you visit this dealership then be sure to ask for Eddy and Gino. More

Great experience, good price, no pressure I would hilgly recommend looking at San Leandro CDJR. They made the car buying process so easy and painless. I worked with Michael Elias and highly I would hilgly recommend looking at San Leandro CDJR. They made the car buying process so easy and painless. I worked with Michael Elias and highly recommend him. He is very knowledgeable on all vehicles, especially the Ram truck I was looking at, no question he couldn't answer. Ended up purchasing a 2020 Ram Rebel and a fair price. More

Tire Repair Woes My vehicle was towed from home and dropped off at 9am. I called to inform the service team and find out how long it would take. I was informed 1.5 - 2 My vehicle was towed from home and dropped off at 9am. I called to inform the service team and find out how long it would take. I was informed 1.5 - 2 hours and they would call me. I never received a call and called in myself about 2pm, to find that no one could provide info on whether my vehicle was ready, so I said it should be, it's been more than enough time, so I'll just come down there. When I arrived after 3pm, I waited at the service desk for someone to help me. It took awhile but eventually a guy showed up and I asked about my truck. Again, he was having a difficult time obtaining information. I told him I was in a hurry and they've had my truck more than enough time and it should be ready. After about 15 min. He figured it out by reaching out to my designated service person, who never addressed me or communicated that he was my service person and I received my vehicle. I only found out Jose was my Service person from when I called in to check on the status of my truck. The lady on the phone gave me his name and said she couldn't get a hold of him to find out if my truck was ready, and she'd have him call me back. To which I would assume any service person should be able to let her know if my truck was ready. There's definitely room for improvement within the team and service they provide. I hope they can get it together over there. I would recommend with hesitation. More