San Leandro Chrysler Dodge Jeep RAM SRT

Michael was awesome!! He knew so much and was super nice. We were very happy with the all around service. We got the car of our dreams and the price was amazing. Everyone was super helpful. We were very happy with the all around service. We got the car of our dreams and the price was amazing. Everyone was super helpful. More

Service was fine except that I dropped car off on Thursday at 10am. I was told at the time that it would be done that day which surprised me because of published cleaning procedure. But I never got Thursday at 10am. I was told at the time that it would be done that day which surprised me because of published cleaning procedure. But I never got a call back. Nor did I get one on the next day or Saturday, even when I called and left message. Fortunately I did not need my vehicle so it had no impact. But a little more communication would be nice. More

Came in for an oil change, applied for the upgrade program and I drove away in a new car! Dealership & staff, excellence at it’s best! program and I drove away in a new car! Dealership & staff, excellence at it’s best! More

Best salesmen of the year. He gave me the info straight up put me in the car I really wanted. Give the man a raise up put me in the car I really wanted. Give the man a raise More

Walter is nice but his staff is unruly and rude. The man who works in finance is unprofessional and rude. Has an inferiority complex and obviously hates his job. Was sarcastic and emotional. I had to sign m who works in finance is unprofessional and rude. Has an inferiority complex and obviously hates his job. Was sarcastic and emotional. I had to sign my paperwork with Walter because I couldn’t stand his attitude. I hate this place. I have purchased 3 cars here and have had a bad experience for two of the purchases. I even paid cash and it still took hours to process my transaction. I only come here because I live close to the dealership and I love Dodge cars and trucks. It’s such a shame that the vehicles bring so much joy but the xxxx that we get dragged through when trying to purchase one is almost unbearable. Wish there was a way to fix that.I spend tons of money and get treated like enemies when trying to buy one. Also when I went to drive off the lot with the truck I bought the low tire sensor light came on. I went back and asked Antonio if the shop could check the tire and make sure the light was off before I left and he said no. I begged him and he reluctantly drove it into the shop and they did fix it. God what an exhausting experience. More

Sympathetic service during tough times My battery died and I took my Jeep to San Leandro Jeep / Chrysler to have a new battery installed. Unfortunately, they could not do same day service, My battery died and I took my Jeep to San Leandro Jeep / Chrysler to have a new battery installed. Unfortunately, they could not do same day service, but I took my car back the following Monday (without any appointment) to have them diagnose the "check engine" light that came on. They made sure I had connected my new battery correctly, re-set my check engine light, changed my oil and rotated my tires. My cost = $0.00 A great big thank you to the service department at San Leandro Jeep / Chrysler who went out of their way to make sure my mind was at ease and my car is working properly during these very challenging times. They even came to my apartment to pick me up with their shuttle service. Great people, great service!!! More

Very knowledgeable and informative. Went out of his way to make sure we were comfortable with the car’s amenities. While waiting for finance he went through some car video tutorials to get us acquainted wi to make sure we were comfortable with the car’s amenities. While waiting for finance he went through some car video tutorials to get us acquainted with the car’s capabilities. More

Rick in the service department was awesome!! He explained everything in detail. Ill definitely go back! He got me good deals on the parts I needed. everything in detail. Ill definitely go back! He got me good deals on the parts I needed. More

Recall service . Adequate When I phoned on March 24th to confirm my 9:00 appointment on March 25th. I was told that my car would not be finished utill March 27th- something ab When I phoned on March 24th to confirm my 9:00 appointment on March 25th. I was told that my car would not be finished utill March 27th- something about sanitizing my car. I arranged with a friend to take me to pick it up on Mach 27th. Wed, March 25t in the afternoon I received a call that my car was ready. Fortunately after several phone calls I arranged with a friend to take me to get it. More

This place is awesome, they took care of me and my vehicle. I would like to thank Bobby for all this help. I want to thank the crew whose working through this virus. vehicle. I would like to thank Bobby for all this help. I want to thank the crew whose working through this virus. More