San Leandro Chrysler Dodge Jeep RAM SRT

It was an amazing experience and the people are very helpful Everyone at CDJR is very helpful and genuinely want to see you in the car of your choice. The patience and willingness to get you what you need is imp Everyone at CDJR is very helpful and genuinely want to see you in the car of your choice. The patience and willingness to get you what you need is impeccable. More

Alfredo was GREAT! I was met by Alfredo and he did a great job of answering questions and working with me through the sale. When I was transferred to Bobby Brown, the ha I was met by Alfredo and he did a great job of answering questions and working with me through the sale. When I was transferred to Bobby Brown, the hand-off was great and he was fun to work with. More

Wonderful service Everything was Excellent thank you The place was clean people was nice service was nice I would recommend to all my friends and family thanks for yo Everything was Excellent thank you The place was clean people was nice service was nice I would recommend to all my friends and family thanks for your hard work More

Waste of time! I’m so upset with the service I received from this place. Never going back!!!! Unless you like being told your car is a piece of “CRAP” yet I have a 2 I’m so upset with the service I received from this place. Never going back!!!! Unless you like being told your car is a piece of “CRAP” yet I have a 2015 with 56,000 miles and a check engine light on! So did you sell me a piece of CRAP? No consideration from anyone there. Kept my car in the back for 2 days no call, no update! So I showed up on day 3 and picked my piece of crap up! Still waiting on a “Hello what happened call”?. Would not recommend! More

It felt like I was sold unnecessary service before inspectio I´ve only done business with San Leandro Crysler Dodge Jeep Rap for the 3 years of owning my car. Ive gotten good and bad services in the past but not I´ve only done business with San Leandro Crysler Dodge Jeep Rap for the 3 years of owning my car. Ive gotten good and bad services in the past but nothing preventing me from going. I had a pre-paid maintainance program so I´ve never had to pay out of pocket until now. Now yesterday I was quoted $2334 when I arrived for my 30k service on my wrangler. Right out the gate when I said it was at 29xxx miles. I accepted believing that was standard manufacturing recommendation for that "big" 30k service which a lot cars have. The amount was tho quite more than I would have guessed so I cold called 4 other Jeep dealer/service places and asked about what was included and cost of 30k service. Numbers were all around $1000 obviously without some of the aspects I was sold on at your location but others did not consider some of the those jobs as a default 30k service without inspection first. I called and tried to cancel my service other than basic oil change but was told work was started but was able to cancel a $900 part that is labeled "axle/driveshaft/differential concern, dealer recommended 4x4 service, customer declined" on invoice. That sounds like something that has been inspected, something raises concerns and is then possibly serviced and I declined it. But was sold to me before anything more than milage and VIN was checked. The icing on the cake was when I came and picked up, I paid the $1500 and was about to leave when I realized the usual "vehicle checkup" report was missing where it gives me basic info a status report on breaks, tires etc. I like to keep those records for my car. Service rep when asked about price difference tried giving me arguments why all this was done and its all standard things for this type of car at this milage and using whatever branded fluids better than Mopar that costs more, but comes with extended warranties etc. If that is the case so be it but I found the difference between this and other bay area dealers way to much to be justified. I asked about it and service rep looked for it at desk and office and said he would go find the person that did it a get it. That took a few minutes and when I got it back I got the feeling it had been written up in the few minutes I waited after requesting it cause it had all the details about the service I just did. It appears to be in my service reps hand writing based on other things he wrote down for me which I thought was strange for the fact that he obviously didn´t physically do the inspection or any hands on work, a tech would have. What completely confirmed to me that checkup report was fabricated in those few minutes was that my break pads grew quite a bit since my last checkup 5000 miles ago. Which would, if true, be my only positive from this experience. Rep came off nice and was big on taking care of me quickly which was the case and has not always been the case. But I felt like I got sold a lot of stuff that wouldn´t have needed at this point in time and explained and discussed more. Felt a little like I was being taken advantage off. Maybe there is a commission aspect that I should been more careful about but I just like to take my car to a place where I feel like my best interest are kept in 1st place. Whatever NEEDS to be done will get done and paid for and any recommendation after inspection from a tech of course considered and possible done. If no responds is made that justifies and explains that all my concerns are completely wrong and I misread the whole situation I can not justify bringing any of my future business to San Leandro Chrysler Dodge Jeep RAM SRT More

My experience at dodge It was a job getting me in my 2019 challenger be with Joseph patience and expertise he made it happen and I am forever grateful It was a job getting me in my 2019 challenger be with Joseph patience and expertise he made it happen and I am forever grateful More

Amazing!! Thanks Came into Dodge, and walked out with the car that I wanted, A special thanks to Ms. Nanette and the special finance team for assisting me with a great Came into Dodge, and walked out with the car that I wanted, A special thanks to Ms. Nanette and the special finance team for assisting me with a great deal. Ms. Nanette is the best if you’re looking to buy a new or used vehicle, excellent customer service, highly recommended thanks Dodge!! More

Great Deal Dealership worked out a great deal with me and spent a lot of time with me to go over the deal and come to a good mutually beneficial agreement. Sales Dealership worked out a great deal with me and spent a lot of time with me to go over the deal and come to a good mutually beneficial agreement. Salesmen Ahmad was very nice and helpful and I recommend asking for him when going there. More

Jeep Gladiator Came in looking for a Jeep gladiator, been wanting this car for awhile. Karnail Ram and Jospeh, really went to bat for and worked for couple hours to Came in looking for a Jeep gladiator, been wanting this car for awhile. Karnail Ram and Jospeh, really went to bat for and worked for couple hours to get me on the road with my new car. I really appreciate them going the extra mile for me. Both very pleasant nice and curtious. More

Amazing experience I came into dodge, looking for a new suv, Ms Nanette assisted me with my purchase, she is definitely the Person to see if your looking to purchase a n I came into dodge, looking for a new suv, Ms Nanette assisted me with my purchase, she is definitely the Person to see if your looking to purchase a new or used vehicle, very knowledgeable, patient and excellent customer service, I’m in love with my new suv, thanks Dodge and Ms. Nanette for all your help More