San Leandro Chrysler Dodge Jeep RAM SRT | Page 44

Dealership didn’t return my calls. When I arrived recall part needed had been given away. Outbound phone number listed belonged to dentist office not dealer When I arrived recall part needed had been given away. Outbound phone number listed belonged to dentist office not dealer More

Treated me with respect and made the stressful part of purchasing a new vehicle simple and straightforward. purchasing a new vehicle simple and straightforward. More

Bad service! Even-if you tell them the issues they don’t-want to-check-your-car Even-if you tell them the issues they don’t-want to-check-your-car More

A b c d e f g h I j k l m n o p…. They did a great job, quick service, detailed. Too bad it’s always under some sort of construction They did a great job, quick service, detailed. Too bad it’s always under some sort of construction More

Homero was a great salesman. I went there looking for a used jeep. He explained that he could get me into a new one for a great price. My wife loves her new jeep and the color. T I went there looking for a used jeep. He explained that he could get me into a new one for a great price. My wife loves her new jeep and the color. The sales manager help me get the price my wife was looking for. More

It takes a long time to get some things taken care of. They don't carry enough parts. They don't carry enough parts. More

TERRIBLE! Looking for a dodge? LOOK ELSEWHERE. I drove an hour and a half to look at a dodge charger scat pack. I get there only to realize there were scra Looking for a dodge? LOOK ELSEWHERE. I drove an hour and a half to look at a dodge charger scat pack. I get there only to realize there were scratches on the car and the bumper was busted! Nobody disclosed this to me beforehand and nobody intended to say anything at all even after I arrived. The only reason I drove out was because the car was 10k off msrp. They agreed to fix the bumper and I could deal with the scratches myself, so I bought the car. Now is the part where I had to schedule the appointment to get fixed. People on the phone were very rude and clearly had no communication between each other because every time I called it was like nobody knew what was going on. I was told when I bought the car that I would have a loaner while it was getting fixed, but I had to reschedule twice because they did not seem to know if they could locate a loaner or not. Both times I called the night before to confirm they had a loaner for me, and both times they failed to facilitate this. I had to escalate this with someone higher up to even get anywhere on this issue. Finally, on the third time, they confirmed I would have a loaner so I drove down. I dropped the car off on a Saturday because I live out of town and picked it up the next Saturday. They acted like I should be grateful they were getting me a loaner car and allowing me to pickup on a Saturday even if the car was ready before then. (All of this was agreed upon when I purchased the car). I get my car back and look it over and everything seemed to be ok with the repair so I signed for it. It wasn’t until I got the car home and washed it did I realize there were 3 more scratches on the car!! Zero communication, zero professionalism. Look out for yourself if you decide to buy a car from this place. There was one gentlemen from service (Ander) who was the only saving grace for this whole situation. He facilitated everything with decent communication, but other than that it was a horrible experience. More

Richard and his team were amazing. They stayed after hours to help us. The process was super easy and fast. They stayed after hours to help us. The process was super easy and fast. More

The sales team was very helpful and nice. The service department could be better in my opinion. The service department could be better in my opinion. More

Great staff, bri was awesome. A a a a a a a a a a a A a a a a a a a a a a More