San Leandro Chrysler Dodge Jeep RAM SRT

Gracias por el service Raul y Angel fueron mis vendedores me dieron la mejor oferta que tenian vendedores me dieron la mejor oferta que tenian More

Thank you for everything I have a very good costumer service Raul help me on my purchase service Raul help me on my purchase More

Looking for I went look for a Jeep in San Leandro Jeep and I had incredible experience with the sales and people and the manager and I had incredible experience with the sales and people and the manager More

I brought the Jeep in for a warranty repair and didn't expect it would be done same day as parts needed to be ordered. I needed my Jeep for a few days so came to get it. Greg said the parts came in and as expect it would be done same day as parts needed to be ordered. I needed my Jeep for a few days so came to get it. Greg said the parts came in and asked me to wait while they quickly finished the job. I was glad to have it done so quickly. More

I I’m glad that the dealership was open to negotiations therefore our proposal was accepted therefore our proposal was accepted More

Sal greeted us on the lot and immediately asked if we wanted to test drive the Jeep Gladiator Rubicon. We went on a test drive, I liked that they had a longer route to get a feel for the vehicle. Sales p wanted to test drive the Jeep Gladiator Rubicon. We went on a test drive, I liked that they had a longer route to get a feel for the vehicle. Sales process was pretty straight forward. We were in and out, including test drive, under 2 hours! Edmund the Finance manager was super easy going and pleasant to work with! Thank you for a wonderful buying experience. More

Excellent person, helped us get the car we were looking for for a long time, resolved all our doubts and always with a very friendly attitude. for for a long time, resolved all our doubts and always with a very friendly attitude. More

Great communication, professional team and well knowledgeable with what the problem was with my Ram Promaster RV. Now Thor was a another hand was issue. And I think that they should take a "chapter knowledgeable with what the problem was with my Ram Promaster RV. Now Thor was a another hand was issue. And I think that they should take a "chapter" of customer service and communication from Gregory and SLDodge More

George was amazing! Answered all of our questions and made the process quick & easy. He made us feel comfortable & didnt't pressure us to getting something we didnt want Answered all of our questions and made the process quick & easy. He made us feel comfortable & didnt't pressure us to getting something we didnt want. Helped us find what we were looking for More

I always feel like a bother and inconvenience whenever I use this dealership. I only come to it because it’s the location closest to me, but it’s probably time I went to another. For this occasion, I ca use this dealership. I only come to it because it’s the location closest to me, but it’s probably time I went to another. For this occasion, I called to purchase a new spare tire then subsequently have it installed on the back of the vehicle. I called and placed the tire order with Ivan then he transferred me to service so I could schedule the appointment. The tire was coming from Oakland so they were confident it would get there in a day so I scheduled an appointment for the following day in the afternoon to allow for some additional time for the tire to arrive. I ended up having a medical appointment so my partner has to take the vehicle in. My partner arrives to the dealership to get the work done and she is told that a tire had not been ordered and that the proper method would have been to come in and have someone physically look at the tire before ordering a new one. Again, I called and spoke to Ivan, read him the tire model number, and placed the order the day before with the parts department. Blame was then placed on my partner and she was told multiple times to call me to verify that I had requested the tire was ordered. She felt extremely uncomfortable and communicated that I was in a medical appointment and felt like she had messed up when the dealership had indeed failed to place the order. I called Ander and asked what had happened, explained what had happened the day before when I placed the order and was transferred from parts by Ivan to service. He stated something to the effect of “that information was not passed to him”. Again, I had done all the correct things but somehow was being blamed for an order not being placed and my partner felt like she was being berated for what was supposed to be a 30 minute tire mount and balance. Ander says they can place the order and it will arrive on Saturday and asks if I could make that work. I tell him that I can before three and he says he will call me when the tire gets in. Fast forward to Wednesday and I get a text saying that parts had reminded Ander that my tire was there and wanted to know if I still wanted to get the work done. How did four to five days pass without anyone following back up and the tire just sitting somewhere in the shop after all that tension over the correct method of ordering- seems incredibly unprofessional. Ultimately the dealership seems to be extremely disorganized. Do not recommend this dealership whatsoever unless this is your only option. More