San Leandro Chrysler Dodge Jeep Ram - Service Center

I can't speak highly enough about Ander. He keeps "knocking it out of the park" every time we bring our vehicle in for service! In the 11 years we've been customers, the past 5 were the most He keeps "knocking it out of the park" every time we bring our vehicle in for service! In the 11 years we've been customers, the past 5 were the most gratifying with him as our latest service advisor. After finding out that the evaporator core needed to be replaced on our Jeep recently, he made sure all bases were covered before moving forward with the repair. The entire process went off without a hitch, and without me having to take time off from work! He provided me with all the information I needed for peace of mind. Management material, I say! Mahalo Nui Loa Ander!🤙🤙🤙 More

Jesús was great and updated me promptly. However, every time I called the dealership I was placed on hold for 20 plus minutes, often just hanging up and calling another time. I knew it would However, every time I called the dealership I was placed on hold for 20 plus minutes, often just hanging up and calling another time. I knew it would take 2-3 months for my car to receive the battery plus installation, but there was no loaner car offered (Jesus was sure that the manufacturer would offer, which they didn’t. He was kind enough to text me the number to the manufacturer as well. Nor did my insurance—which is full coverage.) which was an inconvenience, of course. The guys at the shop were friendly, helpful, and professional. It was just all the waiting and having no car which was of inconvenience. More

I have to bring in my truck a third time as the QC is bad More

I’m not happy at all. I feel like people lying on Service department. or try to take a vantage of clients. I feel like people lying on Service department. or try to take a vantage of clients. More

They addressed everything I ask accept one issue that has to be handled during the week. Technician was great! However, one one the issues has not totally been resolved but have not had opportunity to let t to be handled during the week. Technician was great! However, one one the issues has not totally been resolved but have not had opportunity to let them know, I am sure it will be resolved when I discuss with them. More

They met me at the door, got me signed in right away. Extremely professional. I was out in about a half hour. Thank you. Extremely professional. I was out in about a half hour. Thank you. More

It was good, they all did a great job, really nice, and loved the service. loved the service. More

They gave me good treatment, very professional, Mr. Peña thank you very much for giving me attention and a good deal Peña thank you very much for giving me attention and a good deal More

Anders is a great Manager. Took care of my Jeep, but I never got a call back about the possible leak. Check engine light went away though after the oil change. Took care of my Jeep, but I never got a call back about the possible leak. Check engine light went away though after the oil change. More

Great service! Alexander always takes care of me and goes beyond what he does. Customer service is an A+++ Alexander always takes care of me and goes beyond what he does. Customer service is an A+++ More