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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
827 Reviews

827 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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April 04, 2024

The service in the service department was terrible. They did not help me with my car issue at all. More

by freshta_amini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sorry to hear about your negative experience in our service department. Providing excellent service is our priority, and we regret that we fell short of meeting your expectations. To address your concerns further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

April 03, 2024

Service was terrible, I came in for minor repairs and they tried to sell me a new engine for 16 thousand dollars. No good! More

by Haroon amini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're deeply sorry to hear about your negative experience with our service department. We strive to provide honest and transparent service at all times. We understand the frustration and inconvenience this situation may have caused you. To discuss the matter further, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

March 30, 2024

Gino was great! He explained to me about the features of my new vehicle and walked me through downloading the vehicle app. More

by CJORDAZ
Recommend Dealer
Yes
Employees Worked With
Gino
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Apr 05, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your positive experience with Gino! It's great to hear that he was able to provide you with helpful information and assistance with your new vehicle. Enjoy exploring all the features and benefits of your new car!

March 27, 2024

Good, except I don't know Gregory Rabb. I think some batteries and cables should be cheaper. More

by BGEIS0
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
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March 20, 2024

My husband dropped his wedding ring into the opening where the third seat of the Wagoneer attaches to the floor. Gregory was able to work us into his schedule, and locate 49-year old ring, and send us i More

by Susanwestbrook53
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
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March 19, 2024

Excellent San Leandro Chrysler Dodge has consistently been professional, prompt and exhibits excellent quality. Highly recommend this dealership for purchase and service. More

by atakmd
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Report | Print
Mar 20, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We are thrilled you had a great experience with us at San Leandro Chrysler Dodge Jeep RAM. We strive to provide top-notch service and quality to all of our customers. We appreciate your recommendation and look forward to serving you again.

March 10, 2024

When I arrived it was understandably busy but Chris assisted me. Chris was willing to help me and answer my questions. More

by General Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 12, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your experience with us! We are glad to hear that Chris was able to assist you and provide you with the help you needed. We appreciate your understanding of the busy environment and hope to see you again soon.

March 08, 2024

Great experience with them fast and knowledgeable understanding, and also give you options. Appreciate the service More

by FIVEFOOTER2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
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Mar 12, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with us and that our team was able to provide you with fast and knowledgeable service. We always strive to give our customers options and make sure they have a positive experience. We appreciate your business and look forward to serving you again in the future.

March 07, 2024

They changed the oil, filter and rotated the tires. They told me at 60k miles, they will change plugs, filter etc. Chris was very helpful. More

by vapox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 07, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your experience with us! We're glad to hear that Chris was helpful and that you were satisfied with the service provided. We look forward to assisting you with your future maintenance needs at 60k miles. Thank you for choosing us for your automotive needs.

March 03, 2024

Fair price, quick process They gave me a fair price and the process was fast. And I love my Jeep More

by TRADERDAVE0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Report | Print
Mar 06, 2024 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely appreciate your positive feedback regarding your experience with our dealership.

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