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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
829 Reviews

829 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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September 09, 2023

They got the job done I was in & out alot faster than expected. The only reason I didn't give 5 stars cause they didn't wash my car I've never been to pick up my car at a dealership and had a dirty car s More

by chavon.butler
Recommend Dealer
Yes
Employees Worked With
Jason Saechao, Jason Saechao
Sep 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your review is much appreciated. If you have any further needs down the line, please feel free to let us know!

September 09, 2023

I just left a very bad review because I was frustrated because it'll be a week before I get my car back. I didn't take into consideration that the workload might be horrendous for you guys. They're all ki More

by Nicholashobson20
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natisha Evans, Jason Saechao
September 08, 2023

Very polite and nice but while figuring out a price we did wait a bit. Washed the car for us and the finance guy made it very simple for us! Thank you. More

by CLSCHIMIZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Ruvalcaba Cota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eskandar Ashraf
Sep 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for any inconvenience you experienced during your interaction with our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

September 08, 2023

everyone was very responsive and warm. i was in and out with exactly the level of service i needed—no pushy sales or over the top recommendations. More

by jmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

September 07, 2023

This dealership is more about the dollars and not the client. It seems like any type of service is quoted as 600-800 dollars without really looking into potential issues More

by ELRANCHO73
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ander
Sep 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sorry to hear about your experience with our dealership. We take customer feedback seriously and want to ensure your concerns are addressed properly. Please contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM so we can discuss your specific situation

September 07, 2023

I asked him questions and for estimate was givin to me right on the spot also was notified my leather seat can be fixed More

by CRAIGNICHOLSON170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Barraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hidalgo Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val Salgado, Larry Diamond, Junior Tafalla
Sep 08, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

September 03, 2023

lo trata mui bien son muy amables y asen muy buen serbisio y no sedilatan More

by JOSELPEREZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Estamos agradecidos por su reseña positiva. Si necesita ayuda, ¡no dude en comunicarse!

September 03, 2023

Jason was great having problems with the start /stop button Saturday tuned up my car thought everything was ok Wednesday. Had to bring it back car stalled Wednesday morning Jason took care of me vip ser More

by Smirk711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for sharing your quality experience with Jason. We appreciate your business and hope to see you again soon!

September 01, 2023

I think it’s ridiculous how many times I had to call to get someone to actually help me. One guy tells me they don’t work on cars if they are a 2013 and older. Crazy. And to find out the problem of the car More

by matyusl2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saechao
September 01, 2023

Very slow. Communication wasn't good. Telephone service was horrible. Put on hold too much and hung up on a few times. Was promised a time and had to fight for More

by Keeta19982005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We deeply regret the unfortunate experience you had at our dealership. Our utmost priority is to ensure customer satisfaction, and your feedback is invaluable to us. To address this issue promptly, please don't hesitate to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

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