San Leandro Chrysler Dodge Jeep Ram - Service Center

Couldn't resolve issue after 6 hours of service. Gave me some type of run around that I had to drive 50 miles and return some type of run around that I had to drive 50 miles and return More

bad services they not acting as they do it went they try to sale a car costumer service in not good enuf very deficient and not cain they not acting as they do it went they try to sale a car costumer service in not good enuf very deficient and not cain More

The dealer ship and the people working were very helpful and accommodating.Very friendly peopleI would highly recommend the dealership to my friends and family.Thank you.Katalina Finau. and accommodating.Very friendly peopleI would highly recommend the dealership to my friends and family.Thank you.Katalina Finau. More

Worst costumer service I have ever been across. Service dept is horrible. No one answers phones, no updates for customers, and managers would rather get over on costumers than to actually provide costumer dept is horrible. No one answers phones, no updates for customers, and managers would rather get over on costumers than to actually provide costumer service. Yelp reviews speak for themselves. Hire new service managers More

Helpful with difficult problems I inherited a 2005 Chrysler Crossfire and certain parts I need are had to find, but Bobby and Jose are very helpful and patient with me and my obsolet I inherited a 2005 Chrysler Crossfire and certain parts I need are had to find, but Bobby and Jose are very helpful and patient with me and my obsolete vehicle. More

Horrible customer service(4) hour wait for a simple OIL Horrible customer service (4) hour wait for a simple OIL CHANGE....unacceptable!!! Had I known this is the kind of service, No purchase would have b Horrible customer service (4) hour wait for a simple OIL CHANGE....unacceptable!!! Had I known this is the kind of service, No purchase would have been made at this dealership. More

Great! Jose Perez was awesome came in for a recall had me in and out!! Will be back to him next time i come in Thx!! Jose Perez was awesome came in for a recall had me in and out!! Will be back to him next time i come in Thx!! More

The problem is not resolved. This is the 4th time How much more do I need to endure? Someone needs to step up and resolve this issue. If my car is stolen, I can’t locate it!!!! much more do I need to endure? Someone needs to step up and resolve this issue. If my car is stolen, I can’t locate it!!!! More

My Uconnet is not able to locate my vehicle. I keep getting the run around. Uconnect is saying to replace the system and Chrysler appears to be clueless. This has been going on for 3 months. Eve I keep getting the run around. Uconnect is saying to replace the system and Chrysler appears to be clueless. This has been going on for 3 months. Every time I bring my car in, something is not working and they can not test. If my car is stolen, I have no way to locate it. Today, when I tried to locate my vehicle that's sitting in front of my home, in Oakland, my car is showed in Castro Valley. If I had know the service would be so awful, I would have gone somewhere else. When request to locate my vehicle, I can see it streaming and 15-20 mins later, I receive a fail message. When are you going to fix the problem or replace the unit????? I honestly hate coming there. It's cold, no one appears to care about the customer. There is no desire to go the extra mile.........for a Jeep owner.........Alfredo is the only person that's willing to help and he's in sales......... More

Great I have been bringing my Dodge trucks for maintenance and repairs for the Last 15 years or so,San Leandro Dodge has always repaired the first time and I have been bringing my Dodge trucks for maintenance and repairs for the Last 15 years or so,San Leandro Dodge has always repaired the first time and have always been customer focused. More