San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
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Not sure on the sales department, they wouldn't return calls on a Jeep they had, but DO NOT LET THEM FIX ANYTHING. They have had my truck since 10/31. "Fixed" problem 2x then motor seized. The saga of no calls on a Jeep they had, but DO NOT LET THEM FIX ANYTHING. They have had my truck since 10/31. "Fixed" problem 2x then motor seized. The saga of no response is worse than the technician's apparent incompetence after stating there might be a crack on the flywheel AFTER dude replaced an automatic transmission. Their theory of ' this is how doctors diagnose before you have a heart attack then you have a heart attack' Just run, don't walk, to someone else. Friends all over think they need to have me keys to new vehicle... I don't know I would take it from them More
I'm very happy with my Grand Jeep Cherokee. The service department is always so kind. Blake D. has been so good. He is so willing to do whatever it takes to help you. Thank you Blake. The service department is always so kind. Blake D. has been so good. He is so willing to do whatever it takes to help you. Thank you Blake. More
Salesman was not pushy or over aggressive. Even as a newer salesman he was knowledgeable and helpful. Teammates were supportive when necessary. Overall good experience Even as a newer salesman he was knowledgeable and helpful. Teammates were supportive when necessary. Overall good experience More
Great customer service. Friendly staff. Very attentive. Delivery with paperwork including tags, title and great attitude. Thank you.... Friendly staff. Very attentive. Delivery with paperwork including tags, title and great attitude. Thank you.... More
Great service dept ,Steve did everything that needed to get done to make customers happy .Cody Gonzales made sure all is good with vehicle he sold me , terry made sure it got diagnosed asap and James Cruz get done to make customers happy .Cody Gonzales made sure all is good with vehicle he sold me , terry made sure it got diagnosed asap and James Cruz made sure I had either a rental or a loaner everything worked out great all working together made it happen thanks guys , been loyal customer since 90s More
The online service reservation is alright. I work in San Marcos but live in New Braunfels; so having the opportunity to just drop off my vehicle & return later on, after services are complete I work in San Marcos but live in New Braunfels; so having the opportunity to just drop off my vehicle & return later on, after services are completed is a win win for me. Thank You San Marcos C/D/J Ram. More
Take your car somewhere else to be serviced. They lie, take no accountably or responsibility for what was said and didn't do. I had two recalls. I was told they were fixed, when my car would not They lie, take no accountably or responsibility for what was said and didn't do. I had two recalls. I was told they were fixed, when my car would not accelerate to get on the highway I took it back only to be told none of the recalls were fixed. They have had my car for 4 weeks. No loaner offered. More
Polite, professional, honest. All I expect from a dealer. Tyler was great to work with. I felt I had been treated fairly. Will recommend to others. All I expect from a dealer. Tyler was great to work with. I felt I had been treated fairly. Will recommend to others. More

