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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
679 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 679 reviews

March 24, 2021

Friendly, fast service. Chris was very kind and thorough when he received my vehicle. He asked good questions to understand the background of my vehicle. More

by sheedy.mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, James Cruz
Mar 24, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback on Chris and the San Marcos Chrysler Dodge Jeep Ram team! It was our pleasure to take care of you and we look forward to your next visit!

March 23, 2021

Mike was great! Really appreciate him! He worked to get me what we needed. Also had great advice and was a straight shooter. Didn't waste my time. More

by Andreaotero512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Diers
Mar 24, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We're glad to hear Mike worked hard to get you what you needed! Thanks for your feedback and for choosing San Marcos Chrysler Dodge Jeep Ram!

March 20, 2021

Wonderful experience. I was treated with care and respect. This was my 4 th dealership. There aren’t enough words to express how grateful I am for the level of professionalism I experienced at thi More

by liberiangrrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny in Sales and Matt in financing , James Cruz
Mar 22, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Congrats on your Jeep! We're so glad to hear our team at San Marcos Chrysler Dodge Jeep Ram could make it a great experience and we'll pass along your kind comments to our team!

Mar 23, 2021 -

liberiangrrl responded

Thank you

March 16, 2021

Very Good customer service. They were quick and All Very Good customer service. They were quick and All round very friendly. Made sure that everything that I ask was done in a timely matter. More

by allisonmagin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Mar 16, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

This is a fantastic review! Thanks from the entire team at San Marcos Chrysler Dodge Jeep Ram!

March 13, 2021

Excellent customer service! Josh made sure my Jeep was properly cared for. Completed when expected and washed and vacuumed. Kept me informed on progress and expedited my check out. More

by peterskw50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 15, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your five-star review! It's great to hear that Josh made your visit so great and helped you feel confident working with us! We appreciate your comments and look forward to seeing you at your next appointment! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 13, 2021

Great customer service. The way service was delivered for decades. The way service was taught to employees when working with the public/customer. This is why the "on line" car experience is thriving. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua-Service Dept.
Mar 15, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Steve, we're so happy to hear you had a five-star experience working with our team! We appreciate your feedback and look forward to seeing you again soon! Best, James Cruz, jpcruz@sanmarcosdodge.com

March 06, 2021

Brought truck in for first oil change, got home and saw wiper blade in the bed of my truck and realized for some reason passenger side wiper blade was removed and placed in the bed of the truck. More

by Darrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to bring this to our attention, we are very concerned with the low rating you've assigned us. Our goal is to provide exceptional service to every single customer. I would like the opportunity to speak with you to work on resolving this issue. Brandii Cruz at 512-831-7625 ext. 202

March 04, 2021

I've taken my Jeep SRT here for 2 separate issues and both times I had to return the vehicle again to be repaired right. Was not able to borrow a loaner for any of the repairs. Steering wheel was damage More

by Sic_ms6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Sic_ms6, we apologize for the recent interaction you had with one of our team members. I would like to know more about your recent experience so I can prevent this from happening again and repair our relationship with you. Brandii Cruz - 512-831-7625

March 03, 2021

Helpful service writer who did his job with a good attitude and efficiency. Next time I am in the market, I will consider this dealer. More

by dxrinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
Mar 03, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks so much! We look forward to your next visit with us!

February 28, 2021

San Marcos Dodge has great service. I have been there twice and the staff is ready to help and very knowledgeable. I love that they WASH MY GRAND CARAVAN AS WELL. I will definately be returning!!! More

by Mauro Chavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 01, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We are so happy our San Marcos Chrysler Dodge Jeep Ram team earned your five stars. Thanks, Mauro!

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