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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.4
688 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 688 reviews

June 16, 2020

Took 2005 Jeep in for their experienced technicians to diagnose why the check engine light was on. After weeks of evidently repeated miss diagnosis and replacing parts that put a severe strain on the pock More

by tabletoppers
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 29, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to bring this to our attention, we are very concerned with the low rating you've assigned us. Our goal is to provide exceptional service to every single customer. I would like the opportunity to speak with you to work on resolving this issue. Serenity Cooper at 512-831-7625 ext. 216

June 16, 2020

I am a very picky buyer and Zachery put my mind at ease and handled everything beautifully! I highly recommend his customer service and integrity. More

by stacid76
Recommend Dealer
Yes
Employees Worked With
Zach, Matthew, James Cruz
Jun 16, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for recommending San Marcos Chrysler Dodge Jeep Ram! We're so happy to hear that Zachery worked hard to find something that fits all of your needs! Best, James Cruz, jpcruz@sanmarcosdodge.com

June 11, 2020

We had a great experience. As soon as we arrived a young man in charge of the of the revive came and help us. We did not stay more than an hour and they fixed our problem. Very satisfied with the service More

by Julia Walker
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jun 11, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

This is what we like to hear, Julia. Thank you for trusting San Marcos Chrysler Dodge Jeep Ram, for all of your automotive needs. Best, James Cruz, jpcruz@sanmarcosdodge.com

June 09, 2020

The car came back with a missing lug nut. Now there’s a bolt with blue glue in its place. The dealership was probably hoping I didn’t notice. More

by Marco
Recommend Dealer
No
Employees Worked With
James Cruz
Jun 09, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to bring this to our attention, we are very concerned with the low rating you've assigned us. Our goal is to provide exceptional service to every single customer. I would like the opportunity to speak with you to work on resolving this issue. Gilbert Figueroa at 512-831-7625 ext. 120

June 08, 2020

The price advertised was no where near the actual price! The vehicle I wanted to purchase had a very large addendum tacked on to it. Its a list of "dealer adds" that is in addition to the advertised price. More

by SanMarcosFraud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Cruz
Jun 09, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Hi! I hate to hear you had a less than good experience with us I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers, Cody at 512-831-7625 ext. 252

Jun 29, 2020 -

SanMarcosFraud responded

No thank you, your dishonest behavior burned all bridges with me, I purchased a vehicle elsewhere.

June 04, 2020

3 recalls, oil change, and wash done in 2 hrs why I waited. I was happy with the service. I was told around 2.5 hrs. More

by Josiah
Recommend Dealer
Yes
Employees Worked With
Jonathan from service. Know nothing about James Cruz.
Jun 04, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

This is what we like to hear, Josiah! Thank you for choosing San Marcos Chrysler Dodge Jeep Ram, for all of your automotive needs!

June 02, 2020

Nice and quick oil change and tire rotation service. Even washed my truck and it looked great when I picked it up. Time was right on with the estimate I was given. More

by Phillip
Recommend Dealer
Yes
Employees Worked With
Jonathan, James Cruz
June 01, 2020

Very helpful and efficient. Had exactly what I wanted. I started out online and went to the dealership the next day. My purchase was very eaay More

by Castokes125
Recommend Dealer
Yes
Employees Worked With
Mark Sanchez, James Cruz
Jun 01, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

This is what we love to hear! We're so happy to hear of your positive experience at San Marcos Chrysler Dodge Jeep Ram. We look forward to seeing you at your first service appointment.

June 01, 2020

Our sales guy Xavier did an awesome job. There was never any pressure from him. My family purchased three vehicles from there within a months time. We will definitely be back and refer others. More

by raquelbrousseau
Recommend Dealer
Yes
Employees Worked With
Xavier Morales
Jun 01, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for choosing San Marcos Chrysler Dodge Jeep Ram! We're so happy to hear that Xavier was able to help you with your recent car purchase. Let us know how we can assist you and your family in the future.

May 31, 2020

We called ahead and they got the vehicle we wanted to look at ready to drive. Armando took care of our appraisal for our trade while we were on our test drive and we agreed on numbers within 15 min afte More

by jhb9901
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 01, 2020 -

San Marcos Chrysler Dodge Jeep Ram responded

We love seeing positive feedback! We're so happy to hear that Armando and our Finance team were able to find you a new Jeep, and saved you money! We look forward to future visits from you!

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