San Tan Ford

They did all the right things for me to buy the vehicle. The finance paper had to be redone so we were there for about three hours until finally being able to drive off the dealership in our new car. Other The finance paper had to be redone so we were there for about three hours until finally being able to drive off the dealership in our new car. Other than that, our car buying experience was a great one at Santan Ford. More

I stopped at three Ford dealerships. Bill Stupar was the only one that checked back with me to see if he could help me in any way with any questions that I might have. I will say that Bill Stupar was excell only one that checked back with me to see if he could help me in any way with any questions that I might have. I will say that Bill Stupar was excellent and beyound with me. If bill did not know he would dig and get me an answer. Bill Stupar answered all questions and concerns that I had. Phil Cash got me the specification sheets that I wanted. I have given out some of Bill Stupar's business cards, and I would recommend Bill Stupar as the salesman and san Tan Ford as the dealership if a person is looking for a new Ford vehicle. More

My wife and I stopped in to check out what they had on the lot USED and were very clear about that. It's expected that sales will be pushy, I get that and understand. The sale guy was pushy about lookin the lot USED and were very clear about that. It's expected that sales will be pushy, I get that and understand. The sale guy was pushy about looking at new, quoted higher payments than what we stated or wanted (which always know your bottom line and what the payments will approximately be for that total price, which we did). Said he was getting a key to a car we actually wanted to test drive, just to check it out. Comes back without the key to the car and pushes us towards a more expensive new model. At which point, I said we really want something used, the payments and insurance will be lower. He responded with saying the payments are practically the same ($100 is a big difference) and then insinuated that I don't take care of my wife because she would be less safe and more likely to be stranded because of a break down with a car that was 2 years older than a new car. Granted she drives quite a bit for work, a 2 year old car isn't going to be that much more unreliable than a new car. Now that my character has been insulted we start to leave very upset so I stopped by the managers station to tell them they lost a customer and why. The manager didn't seem to care as he made sarcastic comments to me. More

Truly a wonderful car buying experience from beginning to end!! Knowledgeable, friendly, and helpful in finding the car that would best fit my needs. Smooth flow throughout the whole process. I will recom end!! Knowledgeable, friendly, and helpful in finding the car that would best fit my needs. Smooth flow throughout the whole process. I will recommend San Tan Ford to all of my friends, family, and contacts. Thanks for making it such a great experience!! More

Nistor was great to work with and the overall experience was by far the best sales experience I have ever had in purchasing a vehicle. Nistor was able to give me great information which was critical to me was by far the best sales experience I have ever had in purchasing a vehicle. Nistor was able to give me great information which was critical to me to avoid spending long hours sitting in car dealership. The price on my new Escape was better than any other dealer in the valley. Overall great experience More

This dealership is TERRIBLE!! we were first time car buyers and didn't know much, they took advantage of that! They sent us home in a car that we hadn't gotten a loan on even though they said we were ap buyers and didn't know much, they took advantage of that! They sent us home in a car that we hadn't gotten a loan on even though they said we were approved! Then called a week later saying we needed to bring the car back because the loan hadn't been approved! They were TERRIBLE!! Also very rude and VERY pushy!!! The only reason we were going to buy from them was becasue they had the car we wanted at an OK price. They also tried to trick us into signing papers saying if they got the price down to this we WOULD buy the car... luckily my husband asked what the paper was before he signed it... TERRIBLE people and a TERRIBLE place!! NEVER AGAIN will i go back there or recommend them!! More

Brought my pickup in for and oil change and tire rotation on their $39 special. Cost me around $42. They told me that my battery was bad and my ball joints needed to be replaced. When to another mechanic on their $39 special. Cost me around $42. They told me that my battery was bad and my ball joints needed to be replaced. When to another mechanic found my battery was perfect and my ball joints did not need replacement. I guess they were trying to drum up business. More

Jonathon was great at communicating with us and resolving all of our concerns. We would absolutely buy from him again. The financing and current rebates were a major factor in our decision purchase. We ar all of our concerns. We would absolutely buy from him again. The financing and current rebates were a major factor in our decision purchase. We are very happy with our purchase and overall experience with San Tan Ford. More

As this was my first time buying a vehicle I was nervous about dealing with the stereotypical dealership and salesmen. However, San Tan was not at all like that. I would have even felt comfortable walking about dealing with the stereotypical dealership and salesmen. However, San Tan was not at all like that. I would have even felt comfortable walking in there to buy a car without my father accompanying. I strongly recommend Sales Consultant Jonathan Ramirez. He went out of his way to make sure I got the car I wanted in a timely manner (flew to San Diego on Dec. 23 and drove the car back overnight when the other dealer did not deliver ). A few minor issues (paint scratch, missing roof rails, etc.) were/are being taken care of quickly and painlessly. Follow up has been great, does not feel like I bought a car from a stranger... Price was great. Finance Manager Jason Zakaras found a great financing option (better than my credit union!) and was very friendly and knowledgeable. More

First time Ford buyer. Extremely happy so far. Bought a Ford Edge. Very happy so far. What made this an excellent experience was our car salesman (Jim Hariston). He was extremely knowledgeable, spent as mu Ford Edge. Very happy so far. What made this an excellent experience was our car salesman (Jim Hariston). He was extremely knowledgeable, spent as much time as we needed to work a deal and and enlighten us about all of the features of the Edge. He also has left the door open to assist us in any way for future questions and concerns. My wife and I have been Toyota buyers for the past 20 years. Our choice came down to the Venza or Edge. Jim convinced us to consider the Edge with no sales pressure. We chose the Edge. No regrets. More