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San Tan Ford - Service Center

Gilbert, AZ

3.7
76 Reviews

76 Reviews of San Tan Ford - Service Center

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August 25, 2023

This dealership has the best Service Manager (Mike Peak) I've have ever dealt with. More

by ikgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peak
August 11, 2023

Very good service and treatment. I was always informed of the process of work on the vehicle. One of the biggest and clean waiting area of most dealerships. I highly recommend San Ta More

by jtk111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Degroot
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

service was excellent as always. requiring a 15 word minimum to complete survey is xx More

by hapnnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ashley
July 05, 2023

Courteous Personnel,Ashley and Eric kept me up to date till I picked up vehicle, it was washed More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was in service department
June 29, 2023

Enjoyed working with Zachary, my service advisor. Knowledgeable and listen to my concerns. He is definitively a keeper! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Rolnick
May 19, 2023

Service assistant, Eric Thompson was fantastic! He was professional and kept me apprised of the service progress on my vehicle. Took time to explain repairs in detail. Well done Eric! More

by Jefe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Thompson Service Dept
April 06, 2023

All my past experiences have been great. This one was rated only a four as my advisor was to get back to me regarding the rating on my brakes. To date I have not heard a thing. Very disappoi More

by Anita Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
March 06, 2023

They were very thoughtful and courteous. They addressed all issue’s with my car. I would recommend them to all Ford owners . More

by Buck_four
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee Fisher
Mar 09, 2023 -

San Tan Ford responded

Hi, We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2023

My Bronco has been in this dealership a few times and the one thing that they were trying to fix was my water reservoir it is still not working on my Bronco. I bought it from them I would like to have it ser More

by ritaowen2077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Feb 14, 2023 -

San Tan Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call to Roberto Taylor at (480) 621-3766 or at RobertoTaylor@santanford.com and we will do our best to make this better. We hope to hear from you soon.

February 02, 2023

So far have been honest and competent. The issue is with Ford itself in that they are low on pretty much all parts. This affects the dealer's ability to perform diagnosis and repairs in an More

by btinternet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Degroot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

San Tan Ford responded

Hi, we appreciate your feedback. Please let us know if you have any additional questions about services you received and thank you for choosing San Tan Ford!

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