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Sand Mountain Toyota

Albertville, AL

4.9
641 Reviews

9167 US Hwy 431

Albertville, AL

35950

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Showing 641 reviews

August 10, 2024

Always helpful. Always makes sure I get what I need without tacking on a lot of unnecessary things. Matt is always very professional More

by Tonya.maples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!

August 09, 2024

We left our car at the dealership on Monday and said the part would be here Wednesday and would have it ready sometime Wednesday morning. They didn’t call and let me know what was going on. I called severa More

by waynedecker147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only names I got were Marshall a maybe Tammy.
Aug 27, 2024 -

Sand Mountain Toyota responded

Sorry for the issues you had on your service visit. We will be reaching out to try and make it right for you.

August 08, 2024

Everyone is great there! We’ve been going there for about 5 years now. Chris sold us our car three years ago and I make appts with Matt when it’s time for an oil change. We More

by jendecker179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Formby
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!

August 07, 2024

Always fast courteous. .everyone smiling..homesite atmosphere.no pressure..clean.always say thanks when leaving More

by Jenningsm460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!

August 05, 2024

Satisfactory. Just hope nothing else goes bad after recent trip there. Ussuallythe case after repairs. More

by sdodson1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nujeon
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business and hope all is well with your car.

August 04, 2024

Always on time with service, easy to schedule, love the free car wash! Great customer service More

by Graycesbebebecky Irvin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Simmons
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!

July 31, 2024

The best dealership I have ever dealt with, courteous, kind and efficient. Great service department. ***** More

by aladibiker53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!

July 31, 2024

It’s like cheers I walk in and everyone knows my name and that’s a plus More

by Bamasteve77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris may
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business! NORM!!

July 26, 2024

Quick and reliable service. Coupons available via mailers. Easy to make an appointment. Thank you! More

by awbthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!

July 23, 2024

Service is reliable and honest. Matt gives clear explanations and if vehicle can't be serviced in the expected time, loaner car is offered. More

by npl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 27, 2024 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!

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